Our stay was pretty good, except there was dead ladybugs all over the balcony and inside the door. The wifi was terrible, .8 of a megabyte was the highest we saw. The room had damage to furniture and was, the closet door was just hanging with a broken track. The pool had someone's wig hair chunks floating in it and some food that wasn't cleaned up. There would be water hoses in the pool and in the jacuzzi left on the it would over fill the jacuzzi and it was ice cold and same with the pool. During that time the pool was not enjoyable to swim due to how cold it was. we had to notify staff multiple times that they forgot the hose on and they would apologize and turn it off but then we would have to wait around 6 hours for it to heat up to bearable temperatures to even swim which would only allow us about an hour or 2 of swim time before the pool closed.
宿泊されたお客様
2021 年 3 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Jlaine
2021 年 3 月 3 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice family friendly resort
The lobby area was beautiful. My room view was amazing. The room was newer (fixtures) but cleaning was minimal. Basic surfaces had not been wiped down at all or well. The pool area was nice and very spacious. The hot tub was also nice. I did not observe any staff cleaning these areas though. Nice place for a family, would stay here again just come with clorax wipes and water shoes.
Jlaine
2021 年 2 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
CREDELL
2021 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Almost Perfect
It was fine no issue. It would be great if they kepr restaurant menus on site.
CREDELL
2021 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2021 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We chose this place for a romantic overnight. Unfortunately, the room that we chose was an adjoining room with a chatty kid next door. We were very happy that the concierge accommodated our request for a room change. Once that was settled, we enjoyed the clean room and woke up to an amazing view of the sunrise over Lake Michigan.
宿泊されたお客様
2021 年 2 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Dennis
2021 年 2 月 3 日
良かった点 : 清潔度、スタッフ とサービス、施設のコンディションと設備、客室の快適度
Excellent location
Excellent location and facilities. Looking forward to return when things open up. Best pool. Need larger, more powerful whirlpool.
Dennis
2021 年 1 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2021 年 1 月 31 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Check out bias
Check out is at 11 and if you ask for late check out the same morning you get an extra 30 min. If you kiss their ass the day before they give you til 3pm. They’ll say the best they can do is 11:30am and that is just a lie
宿泊されたお客様
2021 年 1 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
DG
2021 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
its so beautiful and peaceful, the people make feel welcome. I would definitely be returning here!
DG
2020 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice overnight stay.
宿泊されたお客様
2020 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Mary
2020 年 12 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is always so friendly n professional. Always enjoy staying there. Very clean rooms and the view of the Lake is amazing.
Mary
2020 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Devney
2020 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were spacious and comfy. Loved the scenery and hotel is beautiful. Loved the huge pool and nice hot tub!
Devney
2020 年 11 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Kristen
2020 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful Property - One Negative
Property was beautiful. Staff courteous and helpful. We were not able to take advantage of a lake view room (pet friendly rooms were park view). Lobby cozy with a great view. I'd like to come back in more temperate weather when I have time to take advantage of the grounds and hiking areas. Room was clean. Pool was huge. One and only complaint was the shower. Extremely low pressure provided what felt like a dribble of less than hot water. Paired with a slow drain, this made for a suboptimal visit after arriving late in the day. I could have contacted the desk for the drain issue, but the water pressure and temperature were not something that could be immediately addressed. I'll admit I'm overly critical of this issue, but on a short stay, it is a big part of the time spent. Hopefully all the rooms are not similarly affected. The setting and property is worth a second try.
Kristen
2020 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Christina
2020 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experience!
The staff was very friendly and accommodating. The hotel did a great job with following the Covid guidelines. The beach trails were amazing! Will definitely come back!
Christina
2020 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
IGOR
2020 年 10 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent!
IGOR
2020 年 10 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Audrey
2020 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in a partial lake view room, but it was a great view for us! Great relaxing time to walk on the beach and hiking paths. We had a blast and will return.
Audrey
2020 年 10 月に 2 泊滞在
宿泊者限 定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was wonderful to wake up and walk to the lake. The resort is clean and modern.
宿泊されたお客様
2020 年 10 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 9 月 12 日
良かった 点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a beautiful little gem. Gorgeous views, nice staff, the decor was a bit of a throwback, but still nice. The hot tub was dated and very small but it had a nice, big pool. The hotel abided by the COVID rules, masks in common areas and hand sanitizer everywhere. The private beach access was nice, make sure you have a parking pass or your car will be towed. Looking forward to more normal times when we can utilize all of the state park activities. There was some construction because they were repairing damage from a flood earlier in the year. It didn’t effect our stay but I’m curious to see what it looks like when they are done.
宿泊されたお客様
2020 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
shannon
2020 年 9 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fun for the Whole Family
This was our first stay and Illinois Beach Hotel was great! The staff (at the front desk and restaurant) are all friendly and quite helpful. The food at the restaurant is really good and fairly priced. It's a beautiful location right on the lake in the midst of a large state park with plenty to explore. The rooms are clean and spacious with nice views of its surroundings. We reserved a room with 2 queen beds, but they were quite cozy and felt more like a full than a queen. The hotel is recovering from lock down due to COVID-19 and flooding from last spring, but seem to be managing despite these obstacles. The indoor pool is large and pleasant, and most importantly the kids really loved it. There is much to do if you bring the right equipment with you (beach toys, kayaks, bikes, etc). Organized activities (by the resort) for the kids would really take this place up a notch. Additionally, nightly fires would be terrific especially since the pits are already in place. We inquired but were told there is an additional (large) fee to have a fire. I don't know if they offered these things before COVID and plan to again, but either way we will definitely be back. I look forward to our next stay!
shannon
2020 年 9 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2020 年 8 月 28 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Disappointed.
Disappointing. Beds are so hard thought the mattress/box spring were reversed at first. Books 2 Queen beds, got 2 Doubles. Booked Lake View (view was of roof and AC/equipment). At best this was 'obstructed/partial lake view' (and that's being generous). No Spacing in room assignment...neighbors both sides, when there should be plenty of space to allow separation. very loud (thin walls). at 1am other groups in hall running around/between rooms/slamming doors/etc. Beach is only for sitting...the facility has high retaining wall so no access to water from beach in the publicity photos. Lots of flies around due to the swampy/mucky area surrounding the hotel. Some areas of hotel grounds appear to be old damage and closed off, accumulating debris and looks like abandoned buildings/frames/structures. Broken signs hidden in bushes around the abandoned area said something like "Warning. Asbestos in Sand/Water"...is this old and unneeded or being hidden?
All entrances locked except for main lobby (facing away from beach/water). Front desk said you have to walk out the main steps and a around the building, can't access beach/water from the sides of the hotel facing same.
We stayed here instead of our planned visit to Simmons Island in Kenosha due to protests. Should have gone on to Kenosha after all.
宿泊されたお客様
2020 年 8 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Jennifer
2020 年 8 月 25 日
気になった点 : スタッフとサービス、客室の快適度
Dissapointed
Arrived to check in and room wasnt available. I was told rooms might be available in a hour or so and was asked for my phone number and i was told they would call me. 5hrs went by and no call. But when i get to the desk, everybody else is chrcking in no problem. Restaurant waitress seemed high. Couldnt remember anything. She was taking our food to other tables and took forever to bring us the check and even longet to come get it. It wasnt even busy. The location of the hotel is great but everything else was crappy.
Jennifer
2020 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
DL
2020 年 8 月 24 日
良かった点 : 清潔度、スタッフとサービス
The Front desk staff were wonderfully accommodating. The restaurant staff were hustling both days we were there. It’s a beautiful property
DL
2020 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Shawntel
2020 年 8 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect!
Every single time I come here to stay, i oove it more and more! And I will keep on company! The remodeling and the upgrade of the rooms perfect! Absolutely perfect! I love it! I received an unexpected room upgrade... So awesome! Thank you!
Shawntel
2020 年 8 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Heather
2020 年 8 月 21 日
良かった点 : 清潔度、客室の快適度
Couldn’t connect to WiFi the entire 2 days I was there. Also the land line phone in the room didn’t work and I couldn’t call the front desk. I walked down to let them know about the WiFi and the phone and the front clerk didn’t seem like she cared too much and did nothing.
Heather
2020 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay . Clean rooms . Friendly staff . Just be aware of the car pass so that your car wont get towed !
宿泊されたお客様
2020 年 8 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス
Nice staff but hotel was run down. Pool was decent.
宿泊されたお客様
2020 年 8 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2020 年 8 月 17 日
Never got fresh towels, said the WiFi had been acting up all day, in room phone didn’t work , room service was trash! Never again