Zihuatanejo Centro

Property class: 3

Choose dates to view prices

Reviews

6.6 out of 10
Close to La Ropa Beach and Zihuatanejo Bay, Zihuatanejo Centro provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, La Palmera, offers breakfast, lunch, and dinner. In addition to a bar and babysitting, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Room

Standard Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 2 Double Beds

Room

Business Room, 2 Double Beds

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Zihuatanejo Centro, a neighborhood in Zihuatanejo, Zihuatanejo Centro is in the entertainment district and near the beach. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Traveling with kids? Consider Magic World Aquapark and Magic World Aquatic Park. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Zihuatanejo travel guide
Map
40880, GRO, Zihuatanejo, AGUSTIN RAMIREZ COLONIA CENTRO,2

What's nearby

  • A sunset over a beach with two people standing and looking at the horizon.
    Zihuatanejo Bay
    2 min walk - 0.2 km
  • Fisherman's Walk
    2 min walk - 0.2 km
  • Archaeological Museum of the Great Coast
    2 min walk - 0.2 km
  • Principal Beach
    2 min walk - 0.2 km
  • Kioto Plaza
    9 min walk - 0.8 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    19 min drive

Restaurants

  • Taqueria Los Oaxacos
    1 min walk
  • Restaurant Valeria II
    2 min walk
  • Pizzas locas
    1 min walk
  • Café Caracol
    1 min walk
  • The fishin'hole
    2 min walk

About this property

Zihuatanejo Centro

  • Family-friendly hotel near Zihuatanejo Bay
  • La Ropa Beach is located near Zihuatanejo Centro, which provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, La Palmera, offers breakfast, lunch, and dinner. In addition to a bar and babysitting, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Self parking (surcharge), beach towels, and a front-desk safe
    • Tour/ticket assistance, an elevator, and multilingual staff
    • A gift shop
  • Room features
  • All 75 rooms have comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers
    • 31-inch plasma TVs with cable channels
    • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 300 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Campanario
  • La Palmera

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 31-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between February 04 and February 06.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Zihuatanejo Centro have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Zihuatanejo Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 300 per night.

What time is check-in at Zihuatanejo Centro?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Zihuatanejo Centro?

Check-out is at 1:00 PM.

Where is Zihuatanejo Centro located?

This family-friendly Zihuatanejo hotel is located in the entertainment district, within a 5-minute walk of Fisherman's Walk and Zihuatanejo Bay. Playa Principal and Principal Beach are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zihuatanejo Centro Reviews

6.6

7.2

Cleanliness

7.6

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 54 reviews
Rating 8 - Good. 13 out of 54 reviews
Rating 6 - Okay. 14 out of 54 reviews
Rating 4 - Poor. 9 out of 54 reviews
Rating 2 - Terrible. 7 out of 54 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El personal super amable, el restauran OhBio..ahi en el hotel esta muy rico y precios muy baratos. Todo limpio PERO las habitaciones..sumamente viejas. Deberian de invertir en la remodelacion por lo menos en un piso y asi sucesivamente. Yo pedi cambio de habitacion y me dieron la mas nueva y la vdd...yo feliz!! Regresaria a esa misma habitacion..de ahi en fuera a ninguna. Yo vi dos ifual de viejitas...nose si habia algunas mas remodeladas.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Is a charming place near everything quiet and very comfortable that staff was really friendly and helpful I definitely recommend this place
Stayed 4 nights in Mar 2021
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Me gusto la hubicacion del hotel pero lo que no me gusto fue la habitacion que me dieron puesto a que no fue la habitacion que contrate y no quisieron cambiarmela ademas el clima no servia
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me.gusto excelente hotel bien hubicado y excelente servicio
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Él hotel muy cerca de la playa todo accesible y muy buena atención
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue bien y la atención muy amable. Nos dieron la habitación en cuanto llegamos, por la mañana.
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De vacaciones en zihuatanejo

Exelente todo muy bien nadamas el estacionamiento está un poco pequeño los carros no cabían todo lo demás exelente
Stayed 3 nights in Mar 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Muy caro para lo que ofrece

Ni siquiera ofrecen agua para beber, las camas son sumamente incómodas
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Great location,but do need some improvement！

First,what I booked was the penthouse, but when I arrived, the front desk told me it was not available. Later they explained because the credit system of Expedia did go into the hotels. The staff tried so hard to show me around to find a satisfying alternative. Even though a little bit disappointed, I could live up with the room the suggested. Second, the hot water could really be a issue, only in a certain time in the morning, I could use the hot water, the rest of the day, there was only water.
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Good location but poor Hotel

The town is great and that is why this hotel was selected. It is in the heart of it all. The hotel is in need of upgrading and a good scrubbing. The pool area toilets were so bad it made me sick to go in them and I had to go to the desk for help. They did nothing.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Close to central

This hotel is not what you expect ,the photos are misleading. The only thing good is the staff and that it is close to the central
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel bonito y comodo

hotel que es muy céntrico tanto de los servicios como de la playa, con mucha tranquilidad y el servicio pronto y amable, con un ambiente familiar.
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Nice hotel, clase to the beach and downtown.

I really enjoyed this hotel it had a nice view and the front desk was great.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel agradable, en buena zona, centrica y accesib

Excelente atención y seguro. El hotel hotel está ubicado en un zona muy turistica, cerca de restaurantes, de la playa del pueblo, de noche hay mucha vida, con muchos negocios de artesanias abiertos. Ahora mismo el hotel se encuentra en remodelación lo que hace que se vea un poco sucio y desordenado pero la atención es tan buena que eso se puede obviar. La piscina está bastante limpia. Lo que no me gusto fueron las palomas (las aves) que se la pasan sobre volando la zona de la piscina y dejan caer sus heces al agua y a los alrededores...
Verified review

2/10 Terrible

Mal, dos dias después y todavía no recibo la factura con que justificar mis gastos.....
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

hotel desagradable cerca de la playa

es un engaño . no me querian degar entrar por que no llevaba la hoja de internet donde dice que hice una reservacion, te dicen, agale como quiera hay mas hoteles, por que prefieren no dar habitaciones de promocion para cobrarlas mas caras. y tienen fotos maravillosas pero cuando entras todo es en miniatura, nose degen engañar, que varvaros.
Verified review

8/10 Good

Liked: Cleanliness

Buena ubicación del hotel, limpieza de la habitaci

Fue un viaje de trabajo y quede maravillada por las zonas que estuvimos recorriendo, gracias por su hospitalizacion
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me gusto el hotel

Las instalaciones estan muy obsoletas no fueron de mi agrado
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

un deseo hecho realidad

Muy bien a pesar q fue de ultimo momento la reservacion devido a que no hubo boletos de autobus para regresar a mi destino en la fecha deseada, pero mi esposa encantada de q asi fuera
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Close tp beach and shops

Was very nice Hotel staff are nice but wpuld be nicer of they spoke a little english.
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
Le draps sont bien rugueux et les oreiller sont inconfortable
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Good location & friendly staff

We stayed here for 4 nights as part of a longer trip around Mexico. We arrived in the early hours of the morning on the day we were supposed to check in. Although the system couldn't officially check us, in as it was so early, we were still able to use our room even though we had at that point not even paid anything! This was a real bonus. We found the staff very friendly and helpful but they are not multilingual as advertised and you need to speak Spanish. We stayed in the Penthouse Suite which is a slightly overrated description! It is indeed at the top of the building, has a large terrace and great views over the bay but the room has seen better days & could do with updating. The 31inch plasma TV (as advertised) was ancient & we didn't even bother to switch it on, there is no wifi in the room (as advertised) at all & when we asked about internet we were directed to a bench on the first floor next to a pile of laundry as this was supposedly the best wifi spot!! We had no hot water a couple of times as someone seemed to keep turning it off but, when switched on, the water was very hot & the shower a good pressure. The location is very Central and only a 5 minute walk to the beach but this brings with it the inevitable techno music blaring out every night until 6am from various nearby bars. Overall this hotel has seen better days and is overpriced for the amenities and condition of the rooms.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice staff, but lots of noise.

I just spent one week here and chose this hotel because of its convenient location in Zihuatanejo Centro. The staff was extremely helpful and friendly, but unfortunately much is out of their control. Party goers within the hotel and outside the hotel routinely make noise until very early in the morning making nighttime sleep almost impossible. The hotel is old and internet was sporadic at best making work and emails very difficult. I wish I could rate it higher, but the noise factor within the hotel of partying guests prevents me from doing so.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Elevador lento, el restaurante tardo en servir y poco sazón, se desactivaron las llaves, todo lo demás bien
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok hotel is for Downtown Zihuatanejo

This hotel is pretty much a common type of an older Mexican, downtown hotel that has seen better days. It's fine if you're just looking for a place to park your luggage and get a few hours of sleep. The huge advantage is the location for exploring central Zihuatanejo and a very close walk to the beach. Don't expect the restaurant to be open except for weekends - maybe. Services such as making collect calls to the USA are out of the question - they simply cannot be done. The hot water is questionable at best. Bed comfort is okay, but certainly not the best. They do strive to make sure the air conditioning works good and do the utmost to keep things as clean as possible. Everything else in the room (phone, TV, lights, etc.) and hotel seemed to work as expected. I was told by some locals that this is one of the best hotels in the downtown area, so I made the best of it. The staff did go out of their way to fix problems I encountered with the air and water, they also gave very good info on where to eat and visit in the area. Very nice and very helpful people - however it pays to know the language! I would recommend it for the price they charge, however I don't think I will return to this hotel.