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Hotel Continental

3.0 star property
Tucked in the heart of Zermatt City Centre, this hotel combines mountain charm with modern comforts for travelers seeking both relaxation and adventure

Choose dates to view prices

Hotel Continental welcomes travelers to central Zermatt with thoughtful amenities. Start your day with a complimentary breakfast buffet, connect via in-room WiFi, and enjoy the on-site ice skating rink. Unwind at the bar, while the staff earns praise for their attentive service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping
The current price is ￥50,918
￥54,432 total
includes taxes & fees
Jan 18 - Jan 19

Room options

View all photos for Double Room

Down comforters, in-room safe, desk, free WiFi

Double Room

8.8 out of 10
Excellent
(32 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Cable channels
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Down comforters, in-room safe, desk, free WiFi

Classic Single Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Cable channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed
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About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Hotel Continental is in the mountains and on the boardwalk/promenade. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.
Visit our Zermatt travel guideOpens in a new window
Map
3920, Valais, Zermatt, Brantschenhaus 3

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Continental

Hotel near Zermatt-Matterhorn Ski Paradise
Hotel Continental provides amenities like a free breakfast buffet and a bar. Active travelers can enjoy ice skating at this hotel. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hotel Continental feature comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Similar properties

Front of property - evening/night
Hotel Tannenhof
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 342 reviews
The price is ￥56,529
￥60,256 total
includes taxes & fees
Feb 6 - Feb 7
Hotel Tannenhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Frequently asked questions

Is Hotel Continental pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Continental?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Continental on Jan 18, 2026 start from ￥50,918, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Continental?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Continental?

Check-out is at 11 AM.

Where is Hotel Continental located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Reviews

Hotel Continental Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 376 out of 640 reviews
Rating 8 - Good. 190 out of 640 reviews
Rating 6 - Okay. 55 out of 640 reviews
Rating 4 - Poor. 11 out of 640 reviews
Rating 2 - Terrible. 8 out of 640 reviews

Reviews

6/10 Okay

Lisette

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Below average even for 3*,walls and floors paper thin, you can hear all your neighbours. Pokey rooms, odd layout. Breakfast was very good and location excellent. Staff helpful and polite
Stayed 5 nights in Dec 2025

10/10 Excellent

imola

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean hotel with free breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again.
Stayed 3 nights in Oct 2025

8/10 Good

shanil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.Very helpful and nice!
Stayed 1 night in Oct 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a clean room. Efficiently cleaned, with all our needs including a refrigerator. Breakfast was also good, with plenty of options and friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Loved having a patio. Breakfast was very good. Clean and great bathroom.
Stayed 4 nights in Sep 2025

8/10 Good

Ravi

Liked: Cleanliness, amenities
Great location to all the rides and close Railway Stations
Stayed 2 nights in Jun 2025

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to the station, and shopping area. The breakfast is very good. Hopefully come back again.
Stayed 1 night in Jul 2025

8/10 Good

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the train station as well as to the town
Stayed 1 night in Mar 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view of Matterhorn the staff were friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Staff was remarkably friendly, close dining and shopping, pillows were unbelievably comfortable
Stayed 3 nights in Jan 2025

8/10 Good

michele

Liked: Cleanliness
The rooms were dated but clean. It was hot in the room all night. The breakfast was good we enjoyed it. The common areas are nice and updated. Zermatt is a must do!
Stayed 1 night in Jun 2025

4/10 Poor

Chaoyuan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
Stayed 2 nights in Sep 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, amenities
Very good location
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

saima

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with in 2 minutes walk from train station and also in the middle of everything. Breakfast was a plus. Loved it.

10/10 Excellent

Shahryar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 2 nights in Sep 2023

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, hope to stay again!

Really enjoyed my stay here. Staff was incredibly helpful and friendly. Breakfast was wonderful and exceeded my expectation. The cleaning staff were immaculate. Clearly all the staff cares about the hotel and it really shows. Room was smallish but had tons of built in storage and it was more than ample as a solo traveller. Would recommend and would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I are happy with the service and location, they also provide good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Zakari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great amenities and staff that go out of their way to help
Stayed 3 nights in Feb 2024

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Very clean room, amazing view from the balcony and great location. Would love to come again!
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights and the front desk staff were very helpful and friendly. The room was comfortable and clean. It was easy walking distance to the train station.
Stayed 1 night in Jul 2024

8/10 Good

Pats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Apr 2024