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Hotel Continental

3.0 star property
Boardwalk/promenade hotel with free breakfast and a bar

Choose dates to view prices

Photo gallery for Hotel Continental

Restaurant
Double Room | Terrace/patio
Flat-screen TV
Down comforters, in-room safe, desk, free WiFi
View from property
Hotel Continental welcomes travelers to central Zermatt with thoughtful amenities. Start your day with a complimentary breakfast buffet, connect via in-room WiFi, and enjoy the on-site ice skating rink. Unwind at the bar, while the staff earns praise for their attentive service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

View all photos for Double Room

Down comforters, in-room safe, desk, free WiFi

Double Room

8.8 out of 10
Excellent
(31 reviews)

Highlights

Heating
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Down comforters, in-room safe, desk, free WiFi

Classic Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed
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About the neighborhood

Map
3920, Valais, Zermatt, Brantschenhaus 3

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Continental

Hotel near Zermatt-Matterhorn Ski Paradise
Hotel Continental provides amenities like a free breakfast buffet and a bar. Active travelers can enjoy ice skating at this hotel. Guests can connect to free in-room WiFi.
Other perks include:
  • A front-desk safe, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hotel Continental feature comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Similar properties

Front of property - evening/night

Hotel Tannenhof

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 329 reviews
The price is ￥30,609
￥33,303 total
includes taxes & fees
Nov 26 - Nov 27
Hotel Tannenhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Frequently asked questions

Is Hotel Continental pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Continental?

This hotel doesn't offer parking.

What time is check-in at Hotel Continental?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Continental?

Check-out is at 11 AM.

Where is Hotel Continental located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Reviews

Hotel Continental Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 371 out of 630 reviews
Rating 8 - Good. 187 out of 630 reviews
Rating 6 - Okay. 54 out of 630 reviews
Rating 4 - Poor. 11 out of 630 reviews
Rating 2 - Terrible. 7 out of 630 reviews

Reviews

8/10 Good

Ravi

Liked: Cleanliness, amenities
Great location to all the rides and close Railway Stations
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a place to stay after all your outdoor adventures!
Stayed 2 nights in Aug 2023

10/10 Excellent

Zakari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great amenities and staff that go out of their way to help
Stayed 3 nights in Feb 2024

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Very clean room, amazing view from the balcony and great location. Would love to come again!
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
It was a little tight and had no air con and no fridge.
Stayed 1 night in Aug 2025

8/10 Good

Pats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Apr 2024

10/10 Excellent

Chi Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was simple and had a variety of choices. The location is perfect within minutes walk from the train station.
Stayed 1 night in May 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Thank you for everything!
Stayed 3 nights in Jul 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice happy with property overall.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.Perfect location.Dog friendly.Everyone was helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Continental is not the newest building but it has wonderful staff who made our stay delightful. We only wish that we could have had a longer stay!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Large room, great that it offered amenities such as kettle and a fridge. Breakfast was basic but fine. Great location and view from patio was amazing. Beds were fine but the pillow was a bit flat. Staff were nice. Overall happy with the stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Karen

No body at reception, just a sign to go to another hotel. Booked 2 rooms. Paid same price for each room. They were nothing a like, 1 reasonable size the other, absolutely no where to put lugggage, had to put on the floor in front of the door, so couldn’t go out without putting suitcase on the bed. Bathroom so old!!! Shower over a very deep bath. Definitely not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing. Kind, friendly and helpful. Area was great!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hideki

quite normal
Stayed 1 night in Jul 2025

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Aug 2024

8/10 Good

Suzann

Liked: Cleanliness, staff & service
Small but nice
Stayed 1 night in May 2023

10/10 Excellent

haroon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed much earlier check in.This is the thing which I am impressed about Switzerland. Complimentary breakfast was really good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniela

Excellent
Stayed 1 night in Jun 2024

8/10 Good

SHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional style hotel. Easy to locate. Nice breakfast. Only negatives were no air con in room and ear plugs were needed to sleep.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
disappointing breakfast, no hot food, except boiled eggs. Zermatt is overly priced.
Stayed 4 nights in Jan 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two renovated rooms and really enjoyed our stay. Breakfast every morning was great which was included. A few things that were unexpected that are worth knowing (although we didn’t mind) - there’s no fridge in the room or ice anywhere in town (you need to leave any food and drink out on the balcony in the cold), the lights in the hallway are operated by a button so you are in darkness when you come out of the room or first enter the hallway, there’s only one physical room key which can complicate splitting up groups
Stayed 5 nights in Feb 2023

8/10 Good

shanil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.Very helpful and nice!
Stayed 1 night in Oct 2025