Terrible Experience – Do Yourself a Favor and Book Elsewhere
We had an awful stay at Comfort Inn & Suites Columbus East. From the moment we walked into our room, it reeked of sewage. We tried to tough it out, thinking it would go away, especially after showering and running water—but the smell never left. When we called the front desk, we were told to “just run the water,” despite having already done so. The response felt dismissive and unhelpful.
The room itself was not well-kept, and the overall condition of the hotel felt neglected. On top of that, the staff was rude and unaccommodating throughout our stay. The parking lot also didn’t feel safe, with several people roaming around at all hours.
We ended up checking out two nights early because we simply couldn’t take it anymore. I wouldn’t recommend this place to anyone. Spend your money somewhere else—you’ll thank yourself later.