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"Great customer service, clean and large bath, gorgeous view from the room, and delicious buffet morning and night. I wish I could come back soon! "

"The staff was very nice and helpful, the room was great and the rooftop bath was wonderful."

"Excellent"

"Very good place for family vocations "

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "