Residences in Yamaguchi Prefecture

A beautiful property, well maintained, clean and in a good part of the city.

This was by far the nicest room/resort we have stayed in. After being cramped in many Japanese hotels and ryokans, this was much much larger with three queen/full size beds, a 65" TV and an outdoor bath (mineral salts available in the lobby). However, please understand that as this location is very remote, dining options in the area and transportation may be limited. This may be why we didn't see any foreigners there? However, they do provide pick-up service to and from the Shin-Iwakuni station...

I stayed at this hotel for 3 nights while exploring the area. I picked this one specifically because it is attached to the train station, but I was pleasantly surprised by how nice it is. It is very clean, which I expected. However, the bathroom was basically my perfect layout and the bed was very comfortable. I was pleasantly surprised by the small fridge. The staff were helpful and competent. I sent my suitcase on to Tokyo (only about US$20), which they helped me organize. Also, I really liked...

Loved it 100% suggest

Very quiet hotel near the airport and MCAS Iwakuni. The staff are friendly and helpful. Shopping and restaurants are within walking distance. Plenty of parking available. They have a laundry on site as well.

Clean room and kind staff.

Clean, business style hotel, simple yet extremely functional. Both check-in/out are completed on a kiosk to the right-side of the front desk. Suited our needs wonderfully and the only suggestion for improvement would be thicker walls so I don't hear my neighbors.

The property was exquisite and the view was wonderful. Also, the breakfast was the best and the staff can't be beaten. This hotel was within close walking distance of the train station and trolley. This made navigating very easy.

Very good customer service. Front desk agents very helpful and professional. I recommend this hotel 100%

Staff were very kind. The Kaiseki dinner was superb. Although we did not use the public bath, the private bath reserved was great and our bodies felt less sore after a long dip.

Everything 5 stars, booked Club Room came with free champagne and chocolates plus use of jacuzzi,sauna,steam room and ice pool included. Enjoyed eating breakfast in Cambord French restaurant on the 28 floor. Food and service was excellent you hardly see 8 utensils on the right side of your water glass. I ordered Western option came with seafood Benedict plus 9 other small items this was included 👻

Our first trip to Hiroshima, so obviously our first trip to this hotel. Great location, easy to walk to streetcar stops, convenience stores, Peace Center, restaurants. Hotel has a very welcoming check-in area on the 14th floor, which has a panoramic view of the downtown Hiroshima area. We enjoyed complimentary drinks and snacks as we watched the sun set. Pros: - great location near the center of town - beautiful lobby/bar on the 14th floor - complimentary snacks/beverages when we checked in -...

Clean room, staff nice, easy to shopping and eating.

The staff at this hotel was extremely kind and considerate. Would give the staff 6 stars if I could!

A good stay in Hiroshima at the Mercure - centrally located and about a 20min walk from the train station or take a short tram ride from the station. One thing that drew us to this hotel was the washer/dryer combo in the room. They also provide detergent. We were able to get three loads of laundry done BUT it takes approx 3.5hrs for each load (washing and drying) so plan accordingly. The hotel is immaculate and staff are very polite. They have an area for snacks and drinks in the lobby...

This place amazingly Clean and modernized. I love how they give out amenities at the reception area. They even have an osen, only issue is that I needed to cover my tattoos (which is fine, I respect the culture - thankfully the reception desk gives out concealing stickers for your tattoos). I wished I could have stayed there longer

Very nice staff Thank u for ice machine

Me encantó el Hotel, es nuevo moderno, el personal es muy amable ,todo muy limpio, me encantó el Oncen ,nunca había visto uno, esta surtido de amenities con todo lo q se nesecita para un baño.te ponen Yukata en la habitación. Quede encantada lo recomiendo 100%