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Holiday Inn & Suites Marlborough by IHG

3.0 star property
Travelers can maintain their fitness routines, handle business efficiently, and then relax in the welcoming atmosphere of this Marlborough hotel.

Choose dates to view prices

Holiday Inn & Suites Marlborough offers a home base with practical amenities. Guests can swim in the indoor pool, work out in the gym, and enjoy a hearty buffet breakfast at Lago Grille. The multilingual staff provides helpful service, including dry cleaning and laundry.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(24 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Marlborough is home to Holiday Inn & Suites Marlborough by IHG. Apex Entertainment Center and Charmed are local attractions and those in the mood for shopping can visit Solomon Pond Mall and Northborough Crossing. New England Sports Center and Roller Kingdom are also worth visiting. Spend some time exploring the area's activities, including ice skating. Visit our Marlborough travel guide
Map
01752, MA, Marlborough, 265 Lakeside Ave

What's nearby

  • Peter Rice Homestead
    14 min walk - 1.3 km
  • Apex Entertainment Center
    18 min walk - 1.5 km
  • UMass Memorial - Marlborough Hosptial
    3 min drive - 2.5 km
  • Marlborough Hospital
    3 min drive - 2.9 km
  • Royal Plaza Trade Center
    4 min drive - 2.6 km

Getting around

  • Southborough Station
    13 min drive
  • Logan International Airport (BOS)
    46 min drive

Restaurants

  • Panera Bread
    3 min drive
  • Raising Cane's Chicken Fingers
    2 min drive
  • Chick-fil-A
    19 min walk
  • Wendy's
    3 min drive
  • McDonald's
    2 min drive

About this property

Holiday Inn & Suites Marlborough by IHG

Property highlights
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at Holiday Inn & Suites Marlborough by IHG. The on-site restaurant, Lago Grille, serves breakfast. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and ATM/banking services
  • Meeting rooms, laundry services, and smoke-free premises
Room features
All 172 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.50 to 11.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lago Grille
  • Lago Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,298 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.50 to 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006431700
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marlborough
Holiday Inn Marlborough

Frequently asked questions

Does Holiday Inn & Suites Marlborough by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn & Suites Marlborough by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn & Suites Marlborough by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn & Suites Marlborough by IHG?

Check-out is at 11 AM.

Where is Holiday Inn & Suites Marlborough by IHG located?

Situated in Marlborough, this hotel is within 1 mi (2 km) of Peter Rice Homestead and Apex Entertainment Center. Royal Plaza Trade Center and UMass Memorial - Marlborough Hosptial are also within 2 mi (3 km).

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Reviews

Holiday Inn & Suites Marlborough by IHG Reviews

7.6

Good

7.8

Cleanliness

7.2

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 76 out of 209 reviews
Rating 8 - Good. 58 out of 209 reviews
Rating 6 - Okay. 43 out of 209 reviews
Rating 4 - Poor. 19 out of 209 reviews
Rating 2 - Terrible. 13 out of 209 reviews

Reviews

Verified

10/10 Excellent

Lauren

Liked: Amenities
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a restaurant & Bar onsite with excellent service & very friendly staff
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decent hotel

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

Nice pool, otherwise mediocre

Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/restaurant was great. Friendly bartender and food was great. Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Conall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the stay wasn’t terrible, Staff was Friendly and helpful, the room was in poor shape, everything was clean, but head board was literally falling apart and the desk looked like someone played baseball with the edges. The carpet was ancient and there were two usable outlets, neither near the bed/night stands. The place was not as advertised. It’s rated as a 3 star hotel, looks more like rundown motel that they quickly tired to spruce up with cheap furnishings and weird design choices, like granite slabs for shower walls. It was wannabe high end. The place is very old, so you can’t fault them for everything but there’s definitely a lot that needs to be done instead of slapping a bandaid on it. Just a very strange mix of new and abused old things.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here on vacation
Stayed 1 night in Jul 2023
Verified

8/10 Good

Veronica

Liked: Staff & service
Hotel was conveniently located with good value for price.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Could use some more activities within the hotel, especially food.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised with the hotel accommodations. Little pricey cause we booked last minute but the staff and general upkeep of the property are better than most Holiday Inns we've stayed at. Breakfast was really great!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smells good. Environment is beautiful and rooms are good.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Extremely Clean! Very courteous staff! Put me in the room that I recommended.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Martin the night front desk assistant was extremely helpful and friendly.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was nice & helpful! The room was clean. The rooms had a natural smell, not a weird smell like other hotels do. The bed were comfy!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovation of a older property. Very clean well maintained
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Freddy Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Good , clean very friendly . I recommend ..... 5 stars
Stayed 1 night in Aug 2020
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Cleanliness
Proximity to highway and dining places. Easy to get around. Excellent customer service and helpful staff.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

John

Great!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend

The hotel was beginning to show it's age but still clean and good place to stay. Caters to groups on weekends (like boys and girls soccer camps). Only downside No breakfasts served on Monday. Would stay there again
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, everything perfect……
Stayed 1 night in Jul 2022