「Carlos was super awesome. So accommodating and friendly. I was a bit of a Karen about the initial room we got and he without hesitation showed us another and made it happen in minutes... this man needs a raise! 」
「very nice hotel, it woild have been nice if the other other elevator was working only one was and there was no sign saying it did not work for 3 days so people didnt know and I would tell them if they were waiting, needs a sign not working」