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"Great location and amenities"

"I had an executive king room with lovely views, after being kept up all night with the neighbours loud TV and foul language fighting in the room and hallway I finally went to reception. I was kindly offered to change rooms, to a family room with queen not king sized beds and no view. Worst of all I was right behind the lift with an adjoining wall so had to listen to it all day and night. I am so disappointed that the guest who did nothing wrong was given a far worse room option"

"Love staying here with my kids. The property is in a great location with just about everything you need in walking distance like the beach, surf club, restaurants, ice cream store and convenience store. Supermarkets are just a short drive away. The in room kitchenette is basic but enough to cook easy meals( this room didn't have an oven but there are BBQ facilities on site). Staff are very friendly. The rooms are showing their age and could definitely do with an update but the real show stopper here are the pools which is why the kids keep insisting we come back! A huge (100m+) lagoon pool winding through beautifully kept tropical gardens, and at both ends of the lagoon is a waterside, large heated pool and hot spa. Everything you need for a great family holiday."

"First of all, the room was stifling hot when I entered only to find the air conditioning was unable to have the temperature lowered other than at Reception which is bizarre. The air conditioning on / off switch had a note to ring nine for Reception to get the temperature adjusted however the unit did not have a phone to ring nine - another failure. So a trip to Reception at least got some cooling on the go. Wanted to watch some television however there was no remote, another trip to Reception to get a substitute remote. The bathroom was next level of unbelievable. The slope of the floor was towards the door and there was no way of keeping the flow of the shower within the shower base thereby floodingthe bathroom floor and only numerous towels at the doorstop prevented it flowing out onto the carpet. Probably one of the worst hotel units I have ever experienced and it is only a few years old. Staff were pretty good and understanding and I think the building has some pretty significant faults which they are used to dealing with."

"We had a beautiful stay at Oaks Seaforth. Our room was in the Cascades building and was spacious, well set out, comfortable and had an outdoor setting on the patio where my husband and I enjoyed a bottle of red wine. A variety of food places both dine in and takeaway were only a 100 metre walk from the front door of the building. Bed was comfy. Only thing I would request additional was another blanket and a couple more pillows. We will definitely stay here again, hopefully for a bit longer to enjoy it more. The receptionist upon our arrival was sooooo friendly. Oaks, she is s keeper!"

"My family and I stayed here for 3 nights, we loved our time, was easy from the moment we booked to the moment we checked out. Kids had a great time. Nice hotel, great location. "

"Cleanliness was excellent. Otherwise very basic but adequate. About 10 mins walk to the ocean."

"Very good breakfast menu. The pool was lovely."

"Had the one bedroom ocean view - staff are brilliant "