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"Staff was really helpful. Location is amazing. 1 minute walk ti district, circle abd picadilly lines. "

"Cleanliness, staffs are nice and accommodating "

"I have stayed at this hotel a few times now. As usual, the room was spotlessly clean and well set up. Front desk was polite and efficient. I did note a couple of items though that need attention from hotel management. The hotel parking is super funky for 40 GBP a day. Each time you want to exit, you have to ask the front desk for an exit ticket so you don’t get charged an additional 60 GBP. I’m not sure if this is due to some IT difficulty with the parking barrier or some other arcane policy to make things super inconvenient. This needs to be fixed. Also the breakfast buffet was not quite as good as I remember, but in spite of that, the service was a bit off as well - you only get one cup of coffee unless you hunt down a server and the coffee machine like most other hotels trust their guests to use was heavily guarded by servers. Also the silver ware was cleaned up after one plate of food. Not wishing to sound greedy, but if you’re only going to permit one plate of food and one cup of coffee, go to an a la carte set-up. At least the food would be fresher. Other Sofitel hotels do breakfast much better e.g in Dubai. "

"Yes, Yes"

"Room was small Nowhere to put clothes Other wise good very convenient to all tourist spot"

"Clean room, wonderful breakfast, great location!"

"An excellent well maintained hotel with very helpful staff. The rooms are a good size and the beds excellent. The breakfast is also very good."

"Beautiful hotel. "

"This property was amazing! The staff immediately make you feel welcome, and the rooms are lovely! We ordered room service our first night in, and it was delicious. It was nice to have a well prepared meal brought to our room after a long day of travel. The Victoria Station is right there, so navigating through London via the transportation options makes it so easy. We traveled on the Tube multiple times, and it was great knowing that when getting to the station we were minutes from being back in our hotel room. The Victoria Palace Theatre is just a quick walk from your hotel, so catching a show is extremely easy during your stay. The room attendants keep your room immaculate during your stay, and make you feel even more at home. I would love to return to London again next year, and to stay here again. "