4/10 (不満)
Andy
家族旅行
2025 年 8 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Starting with the positives.
1. It’s 10/15mins from Calais.
2. It’s close to the beach and restaurants but they all closed at 9pm on a Saturday night.
3. My daughter liked the bedroom in the loft.
4. Lovely old wardrobe.
5. Lots of towels
The Hotel is split into three different locations, the one we stayed in wasn’t great but building had character with access through stairs and corridors. We were contacted by someone who sent instructions a few days before advising they would send a code so we could get into our room however, we never got a code and the doors are key locks! On arrival we walked to the main reception located in another hotel and my daughter used the phone which was fun as it was an old dial ring phone and she’s only ever used digital phones. The phone was engaged, eventually someone from the bar came and attended to us and walked us back to the hotel and to our room. At this point there wasn’t much else positive to say. The door was unlocked with the key laid on the bed attached to a key ring made from 6” brass tube so taking the key out wasn’t very discreet. The room, was very very dated with no matching furniture which looked like it had been there since the 1900’s. The shower head was broken and only tepid water flowing, the cubicle leaked badly and no hand soap in the bathroom. No tea/coffee making facilities and no information on how to connect to the WiFi or departure process so we left the key on the bed. In my view it wasn’t worth the price we paid.
Andy
2025 年 8 月に 1 泊滞在