Unclean and ran down mice dropping, spiders everywhere. Toilet needs a good clean
Scott
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Lyndell
2024 年 1 月 16 日
Lyndell
2024 年 1 月に 1 泊滞在
8/10 (良い)
Emma
2023 年 12 月 6 日
良かった点 : スタッフとサービス
Very close to main shopping area, right beside community pool and 2 minute walk to Waltzinng Matilda centre
Emma
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Paul
2023 年 11 月 21 日
Paul
2023 年 11 月に 1 泊滞在
6/10 (普通)
Janine
家族旅行, 小さなお子様連れの家族旅行
2023 年 10 月 20 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
There were 2 new chairs like in the photos but 3 old ones. The table was very wobbly and with kids this isn't great. The fridge was terrible and we had to throw out most of our food as it had perished. The kettle was so badly stained from the water (which can't be helped), but needed to be replaced, I wouldn't use it. The walls reminded me of the old school portables which they removed from schools due to unsafe material in the walls, so I wasn't happy my children were sleeping next to it.
The staff were lovely and accommodating. But it was really dated, tired and needed updating.
Janine
2023 年 10 月に 2 泊滞在
8/10 (良い)
M.
小さなお子様連れの家族旅行
2023 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff
M.
2023 年 10 月に 1 泊滞在
2/10 (非常に不満)
Andrew
小さなお子様連れの家族旅行
2023 年 10 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If could give less than 1 star I would. Wifi didn’t work. Visible black mould all over the bathroom roof. A clear health hazard to my son (who has a mould allergy) and pregnant wife. Beds were some of the worse I’ve seen. Tv reception was horrible plus the tv picture was damaged.
Went to reception to ask for a refund as we simply couldn’t stay in a room with so much significant mould with my sons allergy. She said “it’s not mould. It’s just worn paint”. But if you want a refund you will need to contact wotif and they will need to contact us to do that.
Found public wifi in town to contact Wotif. Who then contacted Matilda Hotel. To which she said “we can swap them to a different room (which was never offered at the time). At this stage we already had to book another room in town. Owner refused to refund and said “tough luck”.
HORRIBLE EXPERIENCE. If this was the last motel
in town. I simply would not stop in Winton
Andrew
6/10 (普通)
Vicki
カップルで旅行
2023 年 7 月 14 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Managers were excellent. The bathroom is terrible. It’s need a total refurb. The bed had roll together so we used a single as well. You heard noise and movement when your neighbours moved in their room next door. We stayed 3 nights
Vicki
2023 年 7 月に 3 泊滞在
6/10 (普通)
Rosemarie
カップルで旅行
2023 年 7 月 5 日
気になった点 : 清潔度、施設のコンディションと設備
It was old. No bedlights. Lights rusted and globes removed
Shutter blinds dirty
Bed was comfortable