The house was cold and uncomfortable during our stay. The owner refused to turn on the central heating, saying it would make the upstairs too warm, and no heater or alternative was provided — we were told to “dress in more clothes.” Most of the lights were not working, towels smelled unpleasant, and basic supplies like toilet paper and tissues were missing.The kitchenware was incomplete and in poor condition, and there were bugs inside the house, which made us feel unsafe and unclean. Overall, this property did not meet basic living standards and was not ready for guests.