Winfield Vacation Rentals

"My room was not cleaned properly. The bed sheet and pillow covers were clearly used, and instead of a proper blanket, the hotel provided a bed scarf. The pillows were not only insufficient in number but also smelled unpleasant. The fridge still had two half‑drunk beverages left by previous guests, and the room intercom was not even connected. When I went to the front desk to report these issues, the staff member was rude and dismissive. She told me to clean the fridge myself and claimed that no other rooms were available, even though rooms 117,119 & 121 were visibly empty. Later, when I returned to request a blanket and additional pillows, she again behaved unprofessionally and said they had no extra pillows. Her attitude was intimidating and disrespectful. She also made an inappropriate comment, saying that because I booked through a third‑party app and “paid less,” I should not expect good service. When I asked to speak with the manager, she claimed to be the owner, gave the name “VINI,” and stated that she did not care if I filed a complaint. I was traveling with child, and due to the lack of basic bedding, I had to purchase a blanket from Walmart. I have stayed at many Super 8 locations before and have never experienced anything like this. Her behavior and the poor condition of the room ruined my stay and caused significant stress for me and my family. I strongly request that the appropriate authorities review this incident, take action regarding the staff & refund me"

"Clean room. Obviously the hotel is nothing spectacular but we felt it was a great value for the price."

"Communication was great, very comfortable room with lots of appreciated touches. No cell service or internet, but not a bad thing, forced us to unplug for a night!"

"Clean but not updated. 70’s and I believe the linens and bed were from the 60’s too. For a quick sleep it is fine but there is nothing around it and they have nothing to offer, except coffee in room. Limited check in times, check out leave the key and lock the door"

"clean ice machine on our floor not working not overly generous with towels"

"Nice breakfast selection."

"Great price for an overnight stay."

"Great parking, incredible breakfast "

"Clean rooms just a lot of construction was going on but great stay"