4/10 (不満)
Jan J.
2025 年 9 月 19 日
気になった点 : 清潔度
Nice, small one bedroom unit. Recently redone and nicely appointed. The kitchen is sparsely equipped, but quite functional. For example, I had to buy a cutting board to make a salad as there wasn't one available.The unit has a horrible smell eminating from the laundry room which is located in a closet in the bedroom. We emailed with the owners on several occasions to try to get it rectified. We went out and bought bleach to clean the washer to no avail. The owner sent in a maintenance person to perform an ozone treatment which also didn't work. The owners then sent us the Tide washer cleaner to use. This also did not work. The owner then told me that she would get someone in there to identify the root cause AFTER we vacated. Clearly, that did us no good. I had daily emails with no resolution. We had a hard time sleeping in the unit as the smell was so bad.On our last night, the owner had her management company call me which really set us off. The management company asked if I would accept a 50 refund to give them a 5 star review. I found this very insulting and degrading.
Jan J.
2025 年 9 月に 7 泊滞在