Find hotels near Willow Lake, Memphis from ￥8,219

"I was put in a room where the key didn’t work. I made multiple trips to the front desk due to my key not working. It never worked and I couldn’t be moved because the rooms were allegedly all booked. Maintenance or whoever it was, had to let me in but I never got a key. So, I couldn’t even leave my room that night. I kept calling the front desk but no one ever answered. Phone in the room didn’t work so I had to use my cell. There was no WiFi password in the room and I never got access to that either. The whole point was for me to work and relax. However, I could do neither. I eventually ended up just leaving the hotel at like 2am. Never had such a terrible experience with a hotel. I’m not blaming the staff. I honestly think the issue was beyond them. I have never had a hotel where the room key never worked and they had to use a machine to let me in "

"My room had a musty smell to it upon arrival. The microwave didn’t want to release my food. The staff was great the room was good except for the smell. "

"Everything was super nice."

"Wish there were coffee makers in each room… rather in the lobby. The roof top lounge was the bomb though!"

"The good: beds were, A/C worked, tv worked, and the replaced towels with clean ones The bad: Underneath beds were filthy, sink faucet was loose, they didn't make the beds( when they replaced the towels ), top door lock was missing. Over all I would stay again."

"Clean room, friendly staff. Nice breakfast and wonderful location."

"The host was great easy to contact and responded in a timely manner "

"the kitchen had every thing we needed. the appliances were modern and very clean. The entire house was decorated nicely and very clean. The Host Stuart was immediately responsive to any question. The check-in process was easy as well as the check out. We were very impressed with the property location and easy of access to Memphis attractions. We will plan on renting the same property for our visit next year if it is available. We have rented multiple properties over the years and this was the best one we have rented. Thank you Stuart for making our stay so great."

"Yes, very welcoming. Nice home with minor concern of water slowing going out in the kitchen sink."