6/10 (普通)
Matthew L.
2025 年 10 月 12 日
良かった点 : 清潔度
Stay was great. Huge issue with the check in process. They send you to your "concierge" for your room key. Its a total trap. That person is a sales person who will lie and manipulate you into thinking you have free tickets to busch gardens or pre paid cards to get you into going to a time share sales meeting. I was lied to and not told this informtaion until after i put a 60 deposit dowm to ensure i picked the tickets up. I was only told the tickets were bonuses for reserving the room through VRBO. After i asked several times what the catch was, and told the same thing. No catch just a bonus on my account. I immediately asked to cancel within 30 min of swiping my card. I was given the run around. Told that no one was the manager. Told they could not give a refund. Finally after I pushed, and refused to take no for a answer. A "manager" called me and said they would take care of the refund. No refund was given. I ended up having to place a fraud charge on my credit card.
Matthew L.
2025 年 9 月に 3 泊滞在