ホイットリー・サンズ周辺のホテル

「Great service, fab breakfast and beautiful room spotlessly clean 」

「This is a tired old building, frozen in the middle of a renovation, with the most amazing staff. The stairs are many, steep & awkward, with flights up to go back down to the next part of the property.Not suitable in anyway for disabled people, or those with mobility issues, yet this is not stated anywhere on the info issued by the hotel. I was allocated room 40...third floor , end of the corridor single. Door lock/ handle was loose & insecure. The large double glazed window was "blown" so...

「Great breakfast friendly and efficient staff」

「I did request a set of clean towels which I never got ??? My view from my room 129 of the air conditioning vents is not what I really expected. other than that all was good.」

「Standard room was clean & warm. Front reception woman was lovely & helpful with advice for our travels to Edinburgh. Value for money 」

「Absolutely amazing time we had for Valentine’s Day 」

「Friendly staff. Comfortable room. 」

「Tired hotel, badged as Newcastle but around 7 miles outside. Disappointing that food closed at 9.30 with no room service available. No options to eat within walking distance. Having stayed at 10 other village hotels this is the worst by far and in need of a makeover.」

「Good parking for the area. Reception, restaurant and bar have had a referb but rooms are in need of complete referb. On arrival our bathroom had not been cleaned and in a bit of a state, ( not very happy 🤔) however we went to reception to complain, Stuart the receptionist was first class very polite and apologetic and found us another room. Good breakfast. Again I point out that the rooms are in need of a good overhaul.」

「Cancelled less than 24 hours prior to arrival, still no refund」

「The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open.」

「Visited before and same positive experience, staff are friendly and helpful. Room is clean and spacious with hot water from shower and great views over harbour and sea. Food in bar and breakfast was delicious. Overall no complaints!」