ウェストー ホテル

「Dated property in a great location and delightful staff; needs serious interior renovation and repair; wonderful breakfast and dinner.」

「The room was cold as the heating didn't work well. There was also no hot water in the shower. Despite requesting improvement, nothing was done. The room was clean and well-maintained, the housekeeping service was very good, and the breakfast was tasty.」

「A bit run down. Staff nice but some poorly trained.」

「N/A」

「It was a car-free trip, but as the bus station was nearby, it wasn't as inconvenient as I'd expected. The lady at reception was very kind. Very comfortable room. Having a fridge was also a great help.」

「Hotel did not inform me that all roads leading to the hotel in a rather large radius would be closed on the night of my arival. There was no communication of alternative parking arrangements. When I arrived and explained calmly that I was not a happy customer I was given excuses. Apparently they are unable to contact me because I booked through expedia. This is strange as they had contacted me through expedia to tell me that my room was non refundable. If you are going to Sunderland pick...

「Bedrooms and showers need upgrading Cleaners need to clean Ie lamps dusty and corners of bed posts also on landings Showers black on sealant Our towels had holes in them and were marked but reception changes soon Front of staff doing everything and he was v helpful I would give him a job. !!」

「FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT」

「The Hotel and room were clean and comfortable and the owner very willing to please. The location is well situated with easy acess to the town centre shops and seafront. Traffic noise is minimal and presents no problems with sleeping. The morning breakfast offers a large and varied selection with something available for all tastes, The full English breakfast is highly recommended to set you up for the day. As a suggestion a tea towel and small sponge would be an advantage upon the sink in order...

「The hotel had plenty of easy to use parking. The staff were very professional and helpful; kindly helping me with arrangements to attend a funeral. The room was clean. There was an issue with the sink plug but that was rectified on reporting. Breakfast was a treat - love a full English!!」

「Dirty toilets, made us wait after check in time due to the room not being ready and once we went in the beds were not done properly! A fan was provided which didn’t even work and curtains and wall with marks. Will not recommend it to anyone.」

「Reception staff wasn't kind. I felt it was arrogant. I began to wonder if it was because I am Asian. Just one person...not everyone. The area was surrounded by major roads, which made it difficult to get around without a car.」

「Conveniently located and a comfortable sleep.」

「シャンプーとコンディショナー、ボディソープが、全部一つの、ワンボトルになったタイプしかなかった。」