ウエストレイク・ホスピタル・レザレクション周辺のホテル

「good」

「Early check-in was handled smoothly. Although I had reserved a room with a bathtub, unfortunately there was no bathtub available. However, the staff handled the situation well, so I was satisfied overall. The hotel was clean and well maintained. I had to leave for the airport early in the morning, and the shuttle bus was running as scheduled, which was very helpful. I would definitely like to stay here again if I have the opportunity.」

「good!!」

「安くてなかなか良いところでした。」

「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company. The front desk staff at the hotel is not always the same. Some are polite and some are clumsy. The reason why some are polite and others are clumsy is because they are not thoroughly trained. For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...

「The room was gorgeous and well-kept, the kitchen with shared amenities (Microwave, etc) was open and accessible in a beautifully decorated and maintained common area, and our host was delightful and warm. Highly pleasant and recommended experience!」