"I booked two executive rooms for my family at this highly-rated, top-five hotel in Yinchuan, expecting a premium experience. Unfortunately, from check-in to check-out, the stay was deeply unsatisfactory.
❌ Cold, Unprofessional Service
The front desk staff were indifferent and unwelcoming. When asking about executive lounge benefits, I was bluntly told the lounge was closed and services were moved to the lobby.
❌ Executive Benefits Severely Lacking
· Afternoon Tea (2–5 PM): Only coffee and soft drinks—no snacks or pastries. Service was neglectful; the staff ignored us until we approached them.
· Evening Happy Hour (6–8 PM): Only two fixed set menus with no variation. My 6-year-old was not offered a meal and had to share with adults.
· Slow Service: After ordering, the attendant disappeared. It took 45 minutes to serve only salad, soup, and ice cream. Pasta and sandwiches came later, and drinks took another 20 minutes.
· Breakfast Was Poor: Noodles seemed pre-cooked and reheated. The buffet had limited options, was not replenished timely, and lacked variety day-to-day.
❌ Ineffective Management Response
After complaining, the manager promised a room upgrade and improved dining options. However:
· The upgraded suite caused breathing discomfort for my elderly mother, forcing us to move back at 1 AM.
· The restaurant refused to change the fixed menus, and afternoon tea remained snack-free.
I do not recommend it for travelers seeking true value or comfort."
Hotels near other Western Xia Mausoleums attractions
Western Xia Park
Explore the great outdoors at Western Xia Park, a lovely green space in Yinchuan. Stroll along the lakeside or visit the temples while you're in the area.
You can search for that perfect souvenir at Wanda Plaza Jinfeng during your trip to Jinfeng Developing Area. Take in the museums while you're in the area.
Find out about the history of Yinchuan when you spend time at South Gate of Yinchuan. Stroll along the lakeside or visit the monuments while you're in the area.
After visiting Nanguan Grand Mosque, make a plan to see the other sights and activities in Yinchuan. Amble around the area's gardens or experience its museums.
What's the area like around Western Xia Mausoleums?
Western Xia Mausoleums is located in Yinchuan. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
What's the best hotel to stay near Western Xia Mausoleums?
JW Marriott Hotel Yinchuan is one of the top choices for your stay based on our traveler data, and this hotel offers 2 restaurants and an indoor pool. You'll find it 13.1 mi (21 km) from Western Xia Mausoleums. Other good choices around the area include Hanting Hotel and 7 Days Inn.
If I need to cancel the hotel reservation for my stay near Western Xia Mausoleums, will I receive a refund?
Yes! Most room reservations are fully refundable if you cancel prior to the hotel's cancellation deadline, which is usually within 24-48 hours of check in. If you booked a non-refundable reservation, it might still be possible to cancel it and receive a refund within a 24-hour period of booking. Add dates, click "Search", then use the filter option "fully refundable" to get the best deals near Western Xia Mausoleums.
Where can I learn more about changing or cancelling my trip in the area near Western Xia Mausoleums?
To access more information about updating your stay near Western Xia Mausoleums or cancelling it, go to https://www.expedia.com/service/.