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「We booked this hotel due to the amount of space needed and we were happy with this choice. There was plenty of sleeping space for our family. We were initially given a room that was not clean, but the staff were nice enough to switch us to a room that was clean. The elevator and hallways on the floors smelled like either dirty mop water or a dirty vacuum bag (couldn’t figure it out). This is such a shame because it is a nice and fairy new hotel, but the housekeeping will be its downfall. The...

「Great breakfast! Hot options were excellent and changed daily!」

「I stayed at this hotel in Jackson last night simply because I needed to get away for a little while. This morning, I woke up to a dead battery and honestly had no idea who I was going to call. i walked back inside and told the receptionist, “My battery is dead. I just need to sit here for a minute and figure out what I’m going to do. I have jumper cables, but I don’t have anybody to jump me off.” She was so kind and said, “Okay, that’s fine, hun. I’m so sorry.” Shortly after, she came back and...

「The first room smelled like mildew and dirty shoes. The second room smelled like urine. Entry and walk ways were dirty」