「Mostly clean but outdated. Grout was dirty in bathroom just due to being old. Beds were clean. I have a service animal, walked in and said I was there to check in. Lady at the front says, “well I can’t because you have a pet” very rudely. I explained that she was a service animal. Lady next to her asks again, “she’s not an emotional support animal?” No she isn’t. She is certified, trained and I don’t need to have someone shaming me for this. They need some customer service training here. ...
「Mostly clean but outdated. Grout was dirty in bathroom just due to being old. Beds were clean. I have a service animal, walked in and said I was there to check in. Lady at the front says, “well I can’t because you have a pet” very rudely. I explained that she was a service animal. Lady next to her asks again, “she’s not an emotional support animal?” No she isn’t. She is certified, trained and I don’t need to have someone shaming me for this. They need some customer service training here. ...
Jillian