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After we found our way to the second floor for main lobby, the staff was very helpful. Our room was very nice and clean and despite some confusion with elevators I felt very secure with how they worked. After we returned from our event we were in town for, we had a hard time falling asleep feeling like we were on set of a Fast and Furious movie until 2 am. No amount of tv or music could drown out the loud mufflers, racing cars, and loud music, despite being several floors up. It felt as if I were on ground level with a window open. Several others complained downstairs during checkout as well. I know its not on the hotel itself, but for the price we paid for the visit, a good night's sleep would've been nice. Not even sure if some sort of thicker sound blocking window option is a thing, but if so they should invest. We only stayed one day but I drove home exhausted! Maybe during the week is better than a Saturday night. Was excited to check out the rooftop for brunch but there was an event going on.