Find hotels near West Grand Golf, West Des Moines from ￥12,690

"Our room was very clean. The pool & hot tub was our favorite part. "

"Love the evening snacks and always a decent breakfast."

"We happened to get stranded because of weather and the staff made sure we were taking care! Thank you so much "

"Overall I gave 3 stars mainly because the advertised pictures verses the actual room were so far off that I really didn’t feel like I got what I paid for. I’m not trying to be picky but here’s the list. The room was much smaller than I expected. I was expecting a two room suite (a bedroom and a living room area). The living room area was said to have a pull out couch. Personally I would call it a loveseat. The advertised kitchen with stove top was a disappointment (the stovetop did not work well). I will say the staff was amazing about responding when the stove top was not working properly, but unfortunately there was no real fix to the issue without requesting a major repair. The evening staff was very friendly and helpful.The breakfast was good. The bed was hard as a rock. The shower had two heads but only one worked. We stayed two nights. The first day the hot tub worked great according to my granddaughter. The second day I had planned to use the hot tub, but it was filled with small children in floaties like it was a mini swimming pool. A bit later a sign was posted that the hot tub was no longer working. Upon checkout, I had hoped I could talk to someone about some of these issues, but the one and only staff visible at this time appeared too busy and unfriendly. When I asked about checkout, she pointed to a basket full of door key cards. While the experience was not horrible, I will probably look for other options next time. "

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"Great staff and rooms"

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"staff helpful. good location. EV charging a plus"

"We just did a quick overnight so we didn’t make use of all the amenities, but the facility was clean, the staff was friendly and the room was in good order. The only thing that caused a little concern was the fact the room was prepaid with a credit card, but the staff wanted our credit card which they debited for a $100 deposit to cover any amenities we might use during our stay, which has never ever happened to us before, although they already had our credit card information. When asked about the charge we were advised it would be credited back if there were no additional charges, which was supposed to be credited back to my credit card, but remains to be seen. As I stated earlier, this has never happened in any of our previous travel transactions, so although the facilities and the staff were good, I would question additional charges for a deposit that was more than the room rate."