Wernigerode Castle

I would book this hotel again. It was well priced and in a very convenient area for travel. But there are two things that stick out: 1. The hotel room door didn't fully latch shut when I left for an hour. When I came back the door was visibly open. Luckily my room was further away and I was only out briefly. So the chance for someone to go into my room was limited. But it's still concerning. Nothing was missing. You need to make sure the door is fully shut, with a lot of force. 2. The WiFi policy is kind of odd. Only one device per room could connect at a given time. So if you have multiple devices (e.g traveling with a phone, tablet, and a laptop) or multiple people, not everyone can use the WiFi at the same time. Unless you pay extra. You have to log in and log out.

Staff are friendly and helpful

We checked into the hotel for one night. The room was really comfortable and a good size, and there were many good options for breakfast, both hot and cold food. The lady on the desk, Karina, was fantastic... we had car troubles as we arrived and she she helped us store our luggage and let us leave the car in the parking lot for 2 days as we sourced a part. Lifesavers! Definitely recommend.