Find hotels near Webb's Patch, Chippenham from ￥9,835

"The room was very clean but basic. Good value for the price. Staff very friendly and helpful."

" Public areas were good but hotel areas less so, the corridors were a bit dated but my room was very shabby, noisy, above public toilets with hand driers loud and constant, outside was the courtyard area with loud music and people talking loudly. Plus the fumes from cigarettes/vapes coming through the sash single glazed windows. After a long hard day it was not what I wanted or needed. Informed staff member on leaving but they took no details nor said they would inform the manager"

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"Fabulous old building and super comfortable warm rooms, central location in Lacock. Great restaurant with delicious vegan and vegetarian options and a super full English breakfast too for the meat eaters. Lovely staff that are knowledgeable and friendly. "

"Amazing, great hotel and grounds. Food was delicious. The tower room was stunning, highly recommend staying here "

"Very warmly welcomed by friendly female😁😁property owner. Room was exceptionally spacious! "

"A lovely property set in private grounds close to the beautiful village a Lacock. The cottage was well equipped and very comfortable for our short break. Great communication before our trip and a warm welcome when we arrived. "

"Very clean and beautiful place "

"Why is the rating so low? Because the photos and the description do not match reality. The listing clearly states that guests have access to a BBQ (as shown on the website), but the real photos do not confirm the presence of any barbecue area. In our messages, we were informed at the last moment that there was no BBQ at all. The host even suggested that we could bring our own barbecue, which clearly shows that the listing was misleading. When I asked, “Are you denying the information on the website?” I was told that the website may be misleading. As a result, 2 kg of meat was wasted. I’ve stayed in various hotels — from 5-star to 2-star — so my expectations were not high. However, this level of misinformation feels extremely unprofessional. When we arrived, several devices did not work. We wrote to the host, and although he eventually came and turned everything on, there were still no instructions and not even a Wi-Fi password provided. There was no kitchen. It was not even possible to wash a plate. Even washing your face in the bathroom sink was difficult. In the corners I noticed spider webs, which made the place feel poorly cleaned. The listing also stated that milk would be provided, but it wasn’t. The hot tub didn’t work properly either. It was extremely noisy, and when we tried to turn it off because we couldn’t sleep, it was impossible. In the end, the only positive thing was a friendly cat that greeted us. I am giving one star only because of the cat. Unfortunately, o"