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"Excellent View & centrally located"

"Appears to be predominantly a business hotel. However, Reception and cleaning staff were excellent. Very helpful and friendly. There are a few cafes for breakfast within walking distance but not much in the way of restaurants nearby for an evening meal. We tended to walk into the historic centre to eat in the evening. We ate breakfast in the hotel on our last morning and it was plentiful and delicious. "

" I would never stay at a property managed by this company again. The staff were extremely rude and unhelpful. My room wasn’t ready at check-in time, and no one seemed to care. When I finally entered the room, it was dirty, with a lot of dust, and the pillows were old and completely flat. I went to the front desk to ask for extra pillows, but the staff member told me that was impossible. If something happens, there is no one you can talk to who is willing or able to help. There is no management available, and the staff lack basic problem-solving skills. Overall, it was a very disappointing and frustrating experience."