TV didn't work. Shower handle fell off. When I went to call the front desk, the phone came apart.
Robin
2023 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
出張
2023 年 12 月 8 日
気になった点 : 施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 12 月に 2 泊滞在
8/10 (良い)
Jeremy
家族旅行
2023 年 10 月 15 日
Needs to step up on the cleanliness.
Jeremy
2023 年 10 月に 3 泊滞在
8/10 (良い)
Jerrold
2023 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Helpfulness of the check-in person in getting my reservation sorted out with Expedia. The room was clean and inviting. The breakfast was not up to standards, though, with only the Belgian Waffle maker providing proper sustenance. The coffee cups did not have matching lids, the two choices of cereals were inadequate, the pastries were unappetizing and the coffee ran out. This was in the last hour of the 6-9am open breakfast time, but it should still be better set out.
Jerrold
2023 年 10 月に 1 泊滞在
8/10 (良い)
Kathleen
家族旅行
2023 年 9 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice place
Clean and comfortable, there for a family visit, did not eat at breakfast.
Kathleen
2023 年 9 月に 3 泊滞在
6/10 (普通)
Christina
家族旅行
2023 年 9 月 23 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Sad and disappointed
When we got to our room the window was open and it was raining and the entire window and wall was wet. One of the wall outlets was missing it’s protected covering and I don’t think the room was vacuumed. We food food, change and crumbs all over the carpet. The mattress was also ripped and falling apart. We contacted the front desk and cleaning lady upon our departure and neither cared or offered an apology.
We have stayed here many times, but this was one of the worst experiences we have ever had at a hotel. We come to this area quite a bit and we will not be staying here again.