Although I didn't ultimately stay at Hazelbrook, I would like to commend the manager, Graham, for his professionalism & resilience, in twice finding alternative accommodation when it proved not to be possible for me to stay there, then understanding when my own plans changed at the last moment. This was a most impressive example of excellent customer service in challenging circumstances.
Benjamin
2022 年 9 月に 2 泊滞在
2/10 (非常に不満)
Baudilio
2022 年 9 月 23 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They contacted me 4 days before my arrival date to say that the location to stay changed, they when I arrived no one seemed to know about my reservation, I drove back to the B&B and the host said that he was mad about the situation but there was no room for me. Expedia never answered me either. At least they arranged to find another location to stay at night, it was under construction building but at least a place to sleep, this was the worst experience for sure.
Baudilio
2022 年 9 月に 1 泊滞在
8/10 (良い)
Alfonso
2022 年 9 月 22 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Alfonso
2022 年 9 月に 7 泊滞在
2/10 (非常に不満)
Danielle
出張
2022 年 9 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Booked for college as i only had 2 weeks and when i received a call confirmation i realised that it was for a different BnB, which i had been moved to without notice or permission.
Danielle
2022 年 9 月に 5 泊滞在
6/10 (普通)
Niamh
2022 年 9 月 9 日
Niamh
2022 年 9 月に 1 泊滞在
8/10 (良い)
Tara
カップルで旅行
2022 年 9 月 3 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was a bit worn, but clean and comfortable as well as close to downtown Waterford. A nice and affordable choice.