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"Very clean and updated. Park right outside your room. Nice bar with outdoor fireplace. Staff was amazing. Simple put, great place to stay!"

"Great dinner, nice room. Only complaint is that none of the 3 elevators would come to the 6 floor in the morning. It was a long walk with our baggage."

"Beds could be more updated"

"Great friendly staff, clean, and excellent breakfast!"

"Staff was great. Room comfortable and clean. Breakfast really great too!"

"What a lovely room and building. Really enjoyed this hotel. However, the neighborhood outside the hotel was very sketchy and clearly there is an issue with drug addiction in the area. I ate at the restaurant within the hotel and went to and from my car in the gated lot. I enjoyed many other towns in the Berkshires, but Pittsfield was not one of them. Wish this hotel was in a different city, as I would love to stay there again. "

"What a beautiful, unique building. Full of antiques and feels like going back in time. The ride up to my fourth floor room in the 19th century cage elevator was a wonderful touch. Can’t wait to go back again. "

"Room temperature was good. Breakfast coukd improve, lack of protein, muffins were not fresh. "

"This was a very nice stay. The gentleman that checked us in was friendly, funny, knowledgeable and very welcoming. "