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"Its unimaginable ...there were no water in the room like a 4 star hotel!!! . And Staffs must need to be friendly....,"

"I stayed here for a conference so the location was excellent. My booking stated deluxe room but it was just a large room; I thought breakfast was included but it wasn't. The mattress was saggy and the lighting was awful - tiny bedside lights or dim overhead lights - no table lamp for working. The bathroom was so dark it was very difficult to apply or remove makeup - better lighting is essential. It was also noisy late at night on the street frontage sides of the hotel. But, it was clean and the staff were very nice."

"Lovely area, great staff on reception"

"Immaculately clean and comfortable, with personalised message cards and an abundance of bespoke welcome gifts. Lovely back garden terrace for drinks and dining. Highly recommended stay, directly in the centre of town. "

"It was in good walking distance from everything, "

"Breakfast option to make your own in a corridor and carry everything back to your room was a joke and we will not be staying here again"