The room and environment are quite nice, and the hotel is very close to the beach, which is convenient.
However, we did not realize that swimming in the sea is not allowed in this area because of strong undercurrents.
This is not the hotel’s fault, but it is important information for guests to know.
What was unexpected and disappointing was the lack of professionalism among the hotel staff.
From this and other details, it appears that the overall management of the hotel is fairly average and does not meet the expectations of a Sheraton brand.
Nice location and environment. Good please for a relaxing break
Fan
2018 年 8 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
yuchieh
2017 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
房間有些舊 但是乾淨的
yuchieh
2017 年 11 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Paul
2016 年 1 月 3 日
良かった点 : 施設のコンディションと設備、客室の快適度
While the location and landscape were breathtaking, and the hotel facilities were beautiful, it fell short of what one would expect from what one would expect of an international 4.5* hotel. After checking in, we had to change rooms as there was mold in the bathroom, a large rotting patch of wood flooring and a multitude of stains on the carpet and furniture. The staff truly tried their best, upgrading us to a larger room, but often the service fell short in delivery (dining, customer service, management...). Hotel is in a remote part of Hinan with very few western visitors. I'm sure as tourism grows, so will the hotels ability to meet international standards/