4/10 (不満)
宿泊されたお客様
2025 年 6 月 6 日
良かった点 : 清潔度
Vienna is great but this place is definitely not
The whole staff team was exchanged between booking (March) and our arrival (May). Scanning through our booking, we found three different contact numbers, and upon calling them, we were informed that they would no longer be working there. The confirmation message we received stated that we would be welcomed by staff upon arrival, but the entry was just an inconspicuous door with a code lock on it. So at 10 pm, we were standing in front of a closed door in a dodgy neighbourhood, worried that we weren't going to find a place to sleep that night. Fortunately, one of the former employees was able to help us out. In the apartment, there were no instructions on how to log into the WIFI or any information about Vienna or the area. The shower doors were unhinged (fixed after 3 days by the janitor), the windows could only be shut by force, and the mattress was stained. There was no TV as advertised, there wasn't enough toilet paper, and the curtains weren't properly hung. All in all, quite disappointing, but at least the water pressure was good.
宿泊されたお客様
2025 年 5 月に 5 泊滞在