「I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant.
Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional.
On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table...
「Super friendly smiling staff. Very good room, surprised of how nice it really was.
The best hotel in sihanoukville and i have the visit 15-20 hotels here」
「My room was great with a balcony with view, well working internwt and amenities- my friend however had a cockroach infestation in his room so he had to switch to anotger building, which also had a small infeststion of roaches in the bathroom. His room alsl lost power during the night.」
「Great location right in front of the ocean. Amazing rooms!!! Súper confortable bed!!! The only issue was that Expedia mentioned that there was an airport shuttle and that’s why I stayed here. However, the hotel does not offer that service.」
「Reservamos um quarto para quatro pessoas com duas king size beds, e apenas tinha uma king size, a outra era apenas de uma pessoa. Quando reportamos o sucedido na receção disseram-nos que estava tudo bem, e não mudaram nada. Também não tínhamos toalhas e almofadas para 4 pessoas. Além disso, o papel da casa de banho não foi reposto e parecia que os sacos dos lixos não tinham sido mudados. Para uma noite à espera do ferry de manhã para Koh Rong está ok.」
