ビクトリア ハーバーのアパート

「Host was great and room was lovely」

「If you are simply looking for a place to sleep, this place was a great price, with plenty of room for two families. But don't expect anything more. The listing shows ski in/out which is misleading, and it's not a 2-3 minute walk...be prepared to hike through deep snow to access the top of the lift. The unit wasn't very clean, inside drawers and cupboards was dirty with food bits. The couch looked dirty with hairs stuck to it. Many things are broken (fixtures, both shower knobs falling off,...

「Host was welcoming and promptly dealt with any issues that arose such as not having any cooking pots. 」

「Clean, modern, lots of space.」

「Hello, I am writing to file a formal complaint regarding my recent stay, which unfortunately did not meet basic standards of cleanliness, safety, communication, or the services that were advertised. This situation caused significant inconvenience and negatively impacted our overall experience. Approximately a week and a half before our arrival, I attempted to contact you three times to clarify which items were included in the rental and what we needed to bring, as this information was not...

「This place has a lot of potential! Accomodation was clean and updated. The kitchen lacked some supplies and while there was a fantastic air mattress for the kids, there were no blankets supplied. The pool and facilities were lovely after a day on the slopes. 」

「The surrounding area of the building is quiet and was good for a getaway. Host communication was good and thorough. However, basic amenities were not provided as listed, i.e. missing toilet papers, tv/tv remote wasn't working and power was cut off for a section of a unit, so we couldn't even use the kettle to boil water. There were 3 random pods of coffee left for use, but they were so random that at the end of the day, I wasn't sure if they were supplied to me or whether I was supposed to bring...

「My family enjoyed our visit. We had a clean, and comfortable stay. You have created a lovely home away from home feeling with welcoming decor. We enjoyed the hiking trails around the property and the pool area is well maintained as well. Thank you! 」