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Hotel Xalapa

2.5 star property
Travelers can unwind in comfort at this centrally located hotel, just steps away from Xalapa's historic city center with easy access to local attractions.

Choose dates to view prices

Hotel Xalapa sits in the heart of the city, offering a convenient base for exploration. Guests appreciate the free in-room WiFi that keeps them connected, while thoughtful amenities like complimentary newspapers and luggage storage help create a hassle-free stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Xalapa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Xalapa?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xalapa?

Check-out is at 1 PM.

Where is Hotel Xalapa located?

Situated in Veracruz, this hotel is within 3 mi (5 km) of Veracruz Aquarium, City Museum, and Veracruz Cathedral. Zócalo and Flea Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

6.4

Cleanliness

7.0

Location

8.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Bueno y barato. Le falta mantenimiento

En general bueno, por el precio bastante económico. Le falta mantenimiento en las paredes de la habitación y el baño esta muy reducido y hace falta una cortina para la regadera, esta centrico y se puede agarrar camión a varias partes, el servicio excelente, son amables y cálidos, le falta poner un timbre para cuando llegas de madrugada, en general si me volvería a hospedar en este hotel, lo recomiendo para cuando vas de fiesta y solo llegas a dormir un rato, complio con el servicio básico de Wi-Fi, minisplit y pantalla plana. Lo califico con un 8.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Great location. Great price
Stayed 21 nights in Nov 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

You get what you pay for!

Friendly front desk employee. No elevator. The front desk did not recognize the discount I got on Hotels.com, so I had to pay the difference. At arrival you have to deposit a 50 pesos guarantee for remote control. Limited room space due to the king size bed. Bathroom not very clean - also toilet is not stable, when you move it moves with you!! if you are a bit tall, you may not be able to use the bathroom comfortably because your knees will hit the wall in front of you! Bathroom has hot water. Soap is provided. No shampoo. Towel seems to be dirty.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
No esta retirado
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Muy malas condiciones

Las instalaciones son malas, en la hab que me tocó el colchón estaba lleno de hoyos y se le sentían los resortes, el baño se inundo y el cuarto olía a humedad.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es agradable y cumple con la descripción. Bastante económico. No es de lujo pero cumple si lo que buscas es una habitación decente donde dormir.
Stayed 2 nights in May 2018