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Hotel Ulúa

2.5 star property
Travelers find rejuvenation through exceptional spa treatments at this Malecon retreat where they can stay connected to their world

Choose dates to view prices

Hotel Ulúa sits in the heart of Malecon, offering a peaceful retreat from city life. Guests can indulge in specialized spa services including detox wraps and massages while maintaining connectivity through in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
The current price is ￥3,121
￥3,683 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room Single Use

Double Room Single Use | Free cribs/infant beds, free WiFi

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Free cribs/infant beds, free WiFi

Double Room

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Malecon, a neighborhood in Veracruz, is home to Hotel Ulúa. Mocambo Beach and Veracruzano Coral Reef System National Park reflect the area's natural beauty and area attractions include Veracruz Aquarium and Naval Historical Museum. Centro Cultural Atarazanas and Veracruz Wax Museum are also worth visiting. Visit our Veracruz travel guide
Map
91709, VER, Veracruz, 16 de septiembre #581, Col. Faros

What's nearby

  • Naval Historical Museum
    Naval Historical Museum
    5 min walk - 0.5 km
  • Veracruz international commerce port in Mexico
    Malecón de Veracruz
    5 min walk - 0.5 km
  • Veracruz Harbour
    Veracruz Harbour
    10 min walk - 0.9 km
  • Zocalo or Plaza de Armas, the main square of Veracruz, Mexico
    Zócalo
    10 min walk - 0.9 km
  • Regatas Beach
    8 min walk - 0.7 km

Getting around

  • Veracruz Central Station
    16 min walk
  • General Heriberto Jara Intl. Airport (VER)
    27 min drive

Restaurants

  • Jochos De La Naval
    5 min walk
  • Jarrita De Oro
    4 min walk
  • Samborcito
    2 min walk
  • Cafe Moretto
    3 min walk
  • Restaurante Alborada
    4 min walk

About this property

Hotel Ulúa

Hotel near Veracruz Harbour
Close to Veracruz Aquarium, Hotel Ulúa provides amenities like laundry facilities. Treat yourself to spa services, such as a detox wrap or a massage. Guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a 24-hour front desk, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at Hotel Ulúa include comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and phones

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￥5,211 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Detox wraps
  • Massage

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Ulúa Veracruz
Ulúa Veracruz
Ulúa
Hotel Ulúa Hotel
Hotel Ulúa Veracruz
Hotel Ulúa Hotel Veracruz

Frequently asked questions

Is Hotel Ulúa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Ulúa?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Ulúa on Apr 13, 2026 start from ￥3,121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 50 per day.

What time is check-in at Hotel Ulúa?

Check-in begins at 3 PM.

What time is check-out at Hotel Ulúa?

Check-out is at 1 PM.

Where is Hotel Ulúa located?

Located in Malecon, this hotel is within a 15-minute walk of Bastion of Santiago Museum and Veracruz Harbour. Malecón de Veracruz and Monument to the Veracruz Heros are also within 5 minutes. Veracruz Central Station is 16 minutes by foot.

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Reviews

Hotel Ulúa Reviews

5.6

5.8

Cleanliness

9.0

Location

7.2

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 19 out of 64 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works your reception is amazing and very welcoming... She is a shining star for sure
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

teresa

Responsabilidad pésima del hotel cancelaron mi reservación al momento que me presenté .Sin avisar antes y después marcaron que si ocuparía la reservación no hubo una solución adecuada.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Armando

Liked: Staff & service
Disliked: Amenities
La habitación estaba muy descuidada, no había agua caliente, el baño se notaba mal en general, no se podía dormir, mucho ruido por los sistema de ventilación y aparentemente la bomba de agua, no había estacionamiento, el personal amable pero rebasado por lo precario del lugar
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Ingrid

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones no son lo mejor, las fotos no son nada a comparación de lo que es.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Alejandro

Liked: Staff & service
Lugar pequeño
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Pedro Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba sucio, la atención del personal muy mala y el ambiente desagradable desde el inicio. Para colmo, a la 1:30 de la madrugada tenían la música a todo volumen, lo cual hizo imposible descansar. No lo recomiendo en absoluto.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me dio la impresión de que estaba sucio
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Daniel Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el hotel está sobre una avenida muy transitada por autobuses, camiones, turisbus, todo lo cual hace la ubicación muy ruidosa.. obvio es comprensible ya que es zona centro histórico y semana santa.. por demás, todo bien.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Bernardo

Disliked: Staff & service, property conditions & facilities
NO ME GUSTO, MUY FEO EL LUGAR
Stayed 1 night in Feb 2025
Verified

8/10 Good

Claudia

Liked: Staff & service, amenities
Barato pero muy sencillo
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Es una habitación
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Ing.Mario Arturo

Disliked: Cleanliness

Falta mantenimiento

Muy bien ubicado, le falta limpieza al cuarto mucha humedad falta de suministros de aseo en cuarto y hay que retirar del mismo muebles ya muy dañados y mejorar en mucho apariencia del mismo
Stayed 1 night in Sep 2024
Verified

8/10 Good

Orlando

Liked: Cleanliness, staff & service

Buen servicio

Es un hotel céntrico y cómodo, desgraciadamente el aire acondicionado es muy viejito y hace demasiado ruido, para nuestra suerte estaba fresca la noche por el norte. Las instalaciones son cómodas en general, pero nada extraordinario. En relación calidad-precio creo que está bastante bien. P.D: La atención de parte del personale es muy buena y atenta
Stayed 1 night in Oct 2023
Verified

6/10 Okay

jorge

Liked: Cleanliness, staff & service
El internet es muy estable, se siente muy tranquilo y muy privado, televisión con cable muy bueno, el colchón es lo único que no me gustó está muy duro lo sentí inclinado, asimismo me agrado el trato son muy flexibles el personal me sentí agusto.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Kevin

HORRIBLE NO VAYAN

Horrible todo horrible, sabanas sucias, apestaba y todo viejo 0/10.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Omar de jesus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen una habitación completamente diferente a lo que te dan en el hotel
Stayed 1 night in May 2023
Verified

6/10 Okay

diego

Liked: Staff & service, amenities
Disliked: Cleanliness
Excelente atención
Stayed 1 night in Feb 2023
Verified

8/10 Good

KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , solo que el aire acondicionado me hubiera gustado que se pudiera bajar más a la temperatura
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Luis Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había agua caliente, habitaciones sin jabón ni nada para limpiarte. Mi puerta literalmente estaba rota
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y los dueños muy amables
Stayed 1 night in Sep 2022
Verified

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
llovía y se. metió agua en la habitación, el piso se sentía sucio y en general las instalaciones (o por lo menos la habitación que me tocó) estaba sucia más el baño con sarro, el clima no funcionaba bien y sus extintores llevan varios años caducados
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Enrique

Disliked: Cleanliness, property conditions & facilities, room comfort

Engaño total

No cumple con lo que promete las instalaciones estan descuidadas cobran de mas por pagar con tarjeta
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

No tienen pago con tarjeta, el lugar esta sucio. Nada recomendable. Cobraron un poco mas porque segun no tenían la habitación que previamente se había reservado
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Micaela

Liked: Cleanliness, staff & service

Mejoras

Le falta mantenimiento a sus instalaciones
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron reservación

No respetaron la reservación de este servicio.
Stayed 1 night in Mar 2022