The location can’t be beaten: right across from nature reserve leading to beach. The house had everything we needed and more, including gorgeous water views from top floor. We loved spending time on the deck and watching birds, rabbits, wallabies. The listing doesn’t mention that they do have wifi and also you can watch Netflix via your own account on the enormous downstairs tv.
We had a fair few hiccups with property management agency, first in trying to book quickly (took almost a week) and then around checking in (required 2 emails and 3 phone calls!). At check out I calmly and politely said I wanted to provide feedback direct to owners but property managers said I had to provide feedback to them for passing on to owners, no alternatives offered, even when I said the feedback was about the property management. Neither the manager nor agent asked questions about or expressed any curiosity about my feedback, which was a pretty poor response. So I’m leaving the feedback here in the hopes that processes and services are reviewed with a view to improvement.