2/10 (非常に不満)
Frank N.
2025 年 8 月 16 日
気になった点 : 清潔度
*****BEWARE******If I can give this rental a zero I would have. I’m extremely disappointed with this rental. From the moment we arrived, it was clear the listing was misleading and failed to mention serious health and safety concerns. The most alarming issue was the presence of MOLD, which was visible and caused an immediate reaction in my family — including coughing and headaches. We could not stay in the property safely.Other problems included:•Unclean conditions dirty linens, broken bed and dead mosquitoes all over the walls.•Non-functioning amenities that were advertised such as NO WARM WATER•A strong musty odor throughout the property•Lack of response from the host when we tried to contact them for help*****CAUTION******* No elevator to the property, so if you have luggage have fun hauling it up all the stairs.*** No AC, which was completely horrible to sleep and stay in*****This experience was unacceptable and not at all what we paid for. I have documented everything with photos and attempted to resolve this privately but have received no support. **** I WOULD NOT RECOMMEND THIS PROPERTY FOR RENTAL/VACATION OR TO LIVE IN******I have attached pictures and conversations for evidence. I escalated the matter further for future guest.
Frank N.
2025 年 8 月に 3 泊滞在