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"This “hotel” had so much potential, which honestly made the experience more disappointing. It’s described as a boutique hotel, but in reality it’s more of a refurbished motel with a separate building for the restaurant, lounge, and “front desk.” While the photos make it look charming and thoughtfully designed, in person it felt worn and had an overpowering scent that seemed intentionally pumped into the space. Check-in and check-out were also odd—I only saw someone once, and no one was around when I left. But the biggest issue was the cleanliness. The common areas were noticeably dirty, with unvacuumed rugs, rock salt scattered around, and a general buildup of debris. The back hallway leading to the rooms was even worse—you could feel grit under your feet, and there was potting soil spilled from a plant that clearly hadn’t been cleaned up. The room itself was cuter and somewhat cleaner, though very dark (which made me wonder if that was intentional). The decor had a fun Moroccan-meets-Cuban vibe, which I appreciated. Still, small details—like watered-down hand soap—added to the overall sense of neglect. Overall, I was really bummed. This was meant to be a special anniversary getaway, and while it wasn’t the worst place I’ve stayed, the website feels misleading and the lack of cleanliness overshadowed everything else. It also made me worry that there were other unhygenic things underfoot that just weren't visible."

"Always a good experience at this hotel. My feedback is that more signage is needed in the hallways. The hotel is big and finding my way to the elevators is always an adventure"

"Wish the air conditioning was working better. Or maybe working at all. Thank goodness I was able to open my window."

"Clean, fresh. Enjoyed the stay. Breakfast was wonderful. only 2 things wrong, No tissue box in the room and one lamp was missing the lampshade."

"I like the space and allocation"

"Great location and resort. Very happy with accommodation's"

"BUSINESS OWNER EXTREMELY RUDE. It had a horrible smell in the hallways and definitely felt watched my whole stay. It was truly a horrible experience "

"The Cabin looked exactly like the pictures. It was very clean for a place in the woods. the space was just enough for me and my person. We had enough space for 2 cars. The staff always kept us stocked with Wood and etc. The experience was amazing. Definitely a great way to check out of the real world. I highly recommend staying here. "

"We were greeted by a very stoic and unhelpful staff member who let us know that we had to pay $100 fee for having our two small dogs with us. We were unaware of this policy as it was not listed on Expedia so we mentioned being surprised and the concierge ignored us and handed us papers to sign. We were a little put off (as we would have gone to another hotel if we had known) but then the room was SO cold and for some reason we couldn't turn the heat up more than 70. There wasn't a real comforter on the bed- it was very thin and the bed was uncomfortable. the only nice part of this stay was the veteran checking us out who was so kind and I witnessed him being very attentive to another guest. Will not be staying here again."