Utersum Vacations from ￥187,140

The one thing we found that was slightly off-putting was that the photos on-line are designed to make the hotel look new, modern and spacious, when in fact it's a beautifully restored older building with smaller bedrooms, tiny elevators, and lovely winding staircases. There's enough modern hotels go around. Please brag about this lovely unique hotel on the waterfront of the Aussen-Alster See.

Nice environment in park area

Disappointed that the air conditioning and the mini fridge were not working properly.

I arrived late and left early, so I didn't get to explore Hamburg at all. The hotel's location is great for access to the railway station. Reception staff were friendly and helpful. Breakfast was good and I appreciated there being oat milk. The room was spacious and the bed comfortable, however there was no air-conditioning and it was a little stuffy. Also I think the use of plastic cups is not environmentally friendly.

Conveniently located in Hamburg. It's close to many restaurants, shops, and even a museum (Kuntshalle). It's located in a quieter area but close enough to everywhere else that it doesn't feel isolated. The staff was friendly and responsive to our needs. Marzia, in particular, was very helpful when we checked in. My biggest complaint was the loud bathroom noises coming from the pipes intermittently throughout the night. Otherwise, I recommend this place to someone looking for a comfortable and convenient place to stay.