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"The first impression was an excellent front office service person, Adam, who was enthusiastic and very informative. Then when we learned that we were on the second floor Adam brought Rayland who brought our bags up and was so nice. I insisted he take a tip but he refused. And whenever we saw him he was smiling and nice. The room was large and beautiful. Everything about the room, shower, and balcony was great. I’ve decided to use Expedia more because of this property especially and others which is saying a lot since I have high levels with two other hotel chains. "

"I enjoyed my stay here! It is my second time staying. They are always so welcoming and friendly! My only complaint would be the temperature of the pool. It was so hot it wasn’t enjoyable at all. "

"great location. clean and quiet"

"Beautiful Hotel with friendly staff."

"Such friendly staff and a great location for an overnight. Close to some sites as well as a great variety of restaurants."

"From the moment we arrived, our experience at The Grand America was nothing short of incredible. The attention to detail, the elegance of the property, and the genuinely warm hospitality made our stay unforgettable. A very special thank you goes to Holly Light, who went above and beyond to make our visit feel personal and seamless. Her thoughtfulness and kindness truly stood out—she is a gem and a perfect reflection of the exceptional service The Grand is known for. Holly made us feel not just welcome, but genuinely cared for. This hotel has become a tradition for our family, and each visit somehow feels even more magical than the last. Whether you’re there for a celebration or a relaxing getaway, The Grand America delivers on every level. Can’t wait to return!"

"Good value for the price. Free breakfast."

"Really close the Arches National Park!"

"10s, 10s, 10s across the board. Our stay as amazing. Great location, walkable to shopping, dining, and other activities. Staff was attentive and friendly. The amenities in the hotel were incredible. Would highly recommend. "