Heaven Cave House

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Take advantage of a free breakfast buffet, a terrace, and a garden at Heaven Cave House. Active travelers can enjoy amenities like horseback riding and mountain biking at this hotel. For some rest and relaxation, visit the Turkish bath/hammam. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a restaurant.
The current price is ￥11,263
￥12,671 total
includes taxes & fees
Nov 18 - Nov 19

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A hot tub with rose petals and candles, surrounded by stone walls.

Deluxe Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A room with two beds, a wooden nightstand, a table lamp, and a window with curtains.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

A stone-walled room with a sofa, armchair, and a bed with a canopy.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

A rustic bedroom with a stone ceiling, a wooden bed, a bedside table, and a small wooden cabinet.

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Located in Ürgüp, Heaven Cave House is in the city center. Goreme Open Air Museum and Uchisar Castle are notable landmarks, and the area's natural beauty can be seen at Göreme National Park and Love Valley. Saruhan Exhibition and Culture Center and Guray Seramik are also worth visiting. Be sure not to miss outdoor adventures like mountain climbing and cave exploring. Visit our Ürgüp travel guide
Map
50400, Nevsehir, Ürgüp, Dutlu Cami Mahallesi, Cingilli Bayir No. 24

What's nearby

  • A landscape with unique rock formations and hot air balloons.
    Göreme National Park
    1 min walk - 0.0 km
  • Urgup Museum
    5 min walk - 0.5 km
  • Temenni Wishing Well
    5 min walk - 0.5 km
  • Asmalı Konak
    10 min walk - 0.9 km
  • Turasan Winery
    12 min walk - 1.0 km

Getting around

  • Incesu Station
    37 min drive
  • Kayseri (ASR-Erkilet Intl.)
    62 min drive

Restaurants

  • EspressoLab Ürgüp
    2 min walk
  • Ürgüp Pide & Kebap
    4 min walk
  • Şüküroğulları Cafe Restaurant
    3 min walk
  • Mackbear Coffee Co.
    4 min walk
  • Angel Cafe Bistro
    3 min walk

About this property

Heaven Cave House

  • Hotel near Göreme National Park
  • At Heaven Cave House, you can look forward to a free breakfast buffet, a terrace, and a garden. Active travelers can enjoy amenities like horseback riding and mountain biking at this hotel. For some rest and relaxation, visit the Turkish bath/hammam. In addition to laundry facilities and a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
    • Luggage storage, a 24-hour front desk, and barbecue grills
  • Room features
  • All guestrooms at Heaven Cave House offer comforts such as air conditioning, as well as amenities like free WiFi and room service.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • LCD TVs with satellite channels
    • Highchairs, electric kettles, and daily housekeeping

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  • Laundry
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￥6,038 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 2 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Airport shuttle fee per child: EUR 15 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20763

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Heaven Cave House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heaven Cave House?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Heaven Cave House on Nov 18, 2026 start from ￥11,263, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Heaven Cave House?

Check-in begins at 2 PM.

What time is check-out at Heaven Cave House?

Check-out is at noon.

Does Heaven Cave House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of EUR 15 per person applies.

Where is Heaven Cave House located?

Located in the heart of Ürgüp, this hotel is within a 10-minute walk of Göreme National Park, Urgup Museum, and Temenni Wishing Well. Turasan Winery and Pancarlik Valley are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heaven Cave House Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 103 reviews
Rating 8 - Good. 28 out of 103 reviews
Rating 6 - Okay. 11 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and clean big family room in a cozy and cave hotel. Staff was friendly. In case you wanna book any other attractions they also help you. Garden is beautiful to hang out night time or after breakfast to sip your coffee. I really loved the place since it’s in the centre of Urgup!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suleman

Hotel Staff and specially Manger Alein very co opertive and helpfull Thanks for everything
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was clean but also not. The bedding we had was very old, stained, and had hair. There also were multiple ants and spiders in the bathroom and a few ants crawling on the bed - which I guess is expected since it’s a cave hotel. We asked them to bug spray the room and to clean it. They didn’t clean it while we were out on our tour; maybe, they bug sprayed it. The staff is nice. Breakfast is good. We just wouldn’t stay again.
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
I
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt var perfekt. Hyggelig ansatte. Koselig hotel . Nær alt
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Çalışanlar ilgisiz ve zorla ağızlarından laf alıyorsunuz. Odalar havasız ve pisti.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genel olarak temiz bakımlıydı.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
Banyo lavabosunun tam ortasında kıl yumağı vardı. Temizlik kötüydü.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Odalar temiz, çalışanlar yardımsever ve mekan çok güzel. Ürgüp merkeze 2dk. mesafede. Tekrar geleceğiz, teşekkürler.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İdare eder

Kahvaltı orta halli, idare eder. Yatak iki teklinin birleşimi dolayısı ile çok rahat değil. İnternet erişimi çok iyi. Resepsiyonda ki Kadir çok nazik, güler yüzlü ve sorunları çözmek için elinden gelen bütün imkanlarını sonuna kadar kullandı.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Fiyatına göre eh işte

Kahvaltı saatine yetişemesek bile bebeğimiz yüzünden bize anlayış gösterip omlet hazırlamaları çok hoşumuza gitti. Hoş bir bahçesi var. Odalar gayet iyi ama biraz daha bakımlı olabilirdi . Duşakabinin temizlenmesi gerekiyordu.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, room comfort
Odamız giriş katta olduğu için pencere karşısında oturanların sesleri oda içerisindeydi. Ayrıca duş içerisindeki gider tıkalıydı ve su gitmiyordu. Taharet musluğu çalışmıyordu. Odanın özellikle banyonun genel temizliği kötüydü.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Jakuzi bozuktu odanın havalandırmasını çalıştıran pervane çok ses yapıyordu duşa kabinin tepe duş başlığı bozuktu
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ailem ile 3 gece konakladık gayet güzel di çalışanların güzel yüzlü ve samimi davranışları içğn ayrıca tesekkurler
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel mit top Lage, schönen Innenhof

Ein sehr gut gelegenes, gemütliches Hotel mit herrlichem Innenhof. Wir hatten eine Höhlen – Suite, originell eingerichtet mit sehr großen Badezimmer und einem eigenen Whirlpool. Ausgesprochen freundliches und hilfsbereites Personal und sehr nette Gastgeber. Sehr zu empfehlen!
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

Cappadocia Ultra Trail

Cappadocia Ultra Trail için konakladık. Genel olarak memnun kaldık, odalar fena değil, çalışanlar yardımcı oluyor. Kahvaltı katı için çok dik bir merdiveni çıkmanız gerekiyor, eğer yanınızda yaşlı biri varsa veya engelliyseniz sorun olabilir. Kahvaltı seçenekleri çok az ve temizlik çok özenli değil, dünden kalma kırıntılar yerlerde, temiz tabakların üzerinde bir şeyler vardı anlayamadım. Biz yarış için geldiğimiz için pek konfor aramadık genel olarak memnun ayrıldık.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Ambiente

Guter service, nettes Personal, Frühstück nicht viel Auswahl, aber dafür schmeckt es im Gegensatz bei einigen großen Hotels.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Farklı bir deneyim oldu.Otel merkeze çok yakın.Çalışanlar samimi.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Es gibt einen schönen Garten, der zum Verweilen einlädt. Leider gibt es keine Möglichkeit, Getränke, gleich welcher Art, im Hotel zu kaufen. Es gibt auch keine Lobby, die zum Sitzen einlädt.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Cave living experience.. needs some work

Beautiful property.. good room and size.. lovely courtyard.. nice staff.. nice location.. walk to market Bathroom has no lock.. privacy concern.. plumbing needs work.. breakfast is average.. room temperature uneven.. can get very cool and very hot in zones..
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! They helped us with everything.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Öncelikle bir turizmci olarak işletmenin verdiği hizmete hayran kaldım. Biz 3 gecelik bir konaklama gerçekleştirdik. Girişte güleryüzle karşılandık, otel , turlar ve ürgüp hakkında sohbet havasında bizlere bilgilendirmeler yapıldı. Her türlü istek ve sorularımızla detaylı ilgilenildi. Benim en çok değinmek istediğim nokta şu ki; genelde diğer otellerde yaşadığım problem temizlik eksiğiydi ama bu otelde daha sadece ilk gecemizden sonra bile, söylemememize rağmen odamız detaylı şekilde temzilenmişti. Gerek bile yoktu ama öyle titiz davranıyorlar ki... Oda ve kahvaltı şeklinde hizmet veriyorlar ve biz ailecek kahvaltısına bayıldık. Nasıl isterseniz o şekilde omlet yapıyorlar. Kahvaltıdaki patates bile organik. Ve kahvaltı da da hijyen ön planda. Odaları çok güzel mağara konseptini sizlere tam olarak görseldeki şekliyle sunmuşlar. Konum olarak çok güzel. Kolayca ulaşım sağlayabilirsiniz. Ürgüp şehir merkezindeki her noktaya yürüyerek ulaşabilirsiniz. Resepsiyondan temizlik görevlilerine kadar herkese teşekkür ederim. Gidecek olan herkese de oteli tavsiye ederim.
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tavsiye ederim

otel görüntüdeki resimlerdeki odalar verilmesi resimler çok harikaydı ama odamız küçüktü ama kullanışlı temizdi merkezi konumda personel süper kahvaltıda güzeldi bu paraya bu kadar yeterli
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HUZURLU BİR MEKAN

Ailece tatil için gelmiştik çok beğendik bir daha tercih edeceğimiz ve önereceğimiz bir yer. Çalışanlara ilgi ve alakalarından dolayı çok teşekkür ederiz.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerçekten harika bir hizmet mükemmel karşılamaydı. Her şey için teşekkür ederiz :)
Stayed 1 night in Jul 2021