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"Friendly staff. Comfortable room. Great breakfast."

"Excellent services. Very Friendly "

"I’ve got a very serious burn injury during my stay at this hotel while using the private hot spring facility provided. And unfortunately none of the staff appeared to understand English well enough to handle the situation."

"Great rooms and amenities. Majority of the onsens will provide access at a price and there are so many free public foot baths so not having a bath at the hotel isn't that bad...."

"Perfect, spectacular rooms. Impeccable service. "

"Excellent property with a lot of interesting fine details. The staff was welcoming and friendly. It was a birthday occasion for us. Several staff came in to sing birthday song with placards. And gave us complimentary photo."

"Very clean hotel and excellent staff."

"Good and comfortable stay. Nice private onsen. Carpark is limited and free. Onsen is clean and neat. Limited restaurant nearby."

"This by far has been the best place I have stayed! The bath onsen we had was amazing! The beds were super comfortable and the food was amazing! "