アップタウン ホテル

「Excellent hotel, super comfy staff was so happy and friendly 」

「チェックイン時間に到着しても部屋の準備ができていないと１時間以上待たされた。フロントの女性は笑顔もなく最悪だったが、男性スタッフはフレンドリーで親切だった。シャワーの水圧が弱いのに、シャワー室の水はけが悪く、シャワー中、足元に水が溜まってしまう。部屋は清潔だったが、壁が薄く隣の音が丸聞こえだった。」

「We like the area and also a Publix nearby which makes a bigger plus.」

「A room is clean and staff is so friendly and kind. I think it is a very good hotel.」

「This stay was nothing short of amazing. The biggest contribution to my trip was the staff. Literally everyone I encountered from check in, to the cleaning staff, to the maintenance workers in the hall, everyone on the team gave exceptional customer service. That means so much to me, because I don’t see that at all on my frequent travels. The beds are very comfortable, the hot breakfast tastes great and versatile each day, and overall my stay was a 10/10. I will return anytime. 」

「It was great, we will definitely be back」