This was an amazing property with great customer service BUT when we arrived at our room, it seemed someone had already been there. There was food left in the room and wet carpet by the bathroom. Also the hand soap and shampoo had one a little bit which was inconvenient once I took my kids inside the shower and it finished. I had to use my own shampoo. This was supposed to be a suite I paid for and it was not well serviced before we got there. The customer service people are very nice but don't go on their promise.
Very great place and very great accommodations, especially the pool and it being close to the beach.
Najia
2023 年 7 月に 1 泊滞在
8/10 (良い)
Fevzi öner
2023 年 7 月 27 日
Fevzi öner
2023 年 7 月に 2 泊滞在
2/10 (非常に不満)
UFUK
2023 年 7 月 16 日
UFUK
2023 年 7 月に 2 泊滞在
6/10 (普通)
Eser
家族旅行
2023 年 7 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
BERBAT
Öncelikle 5 yıldızlı bir otel gibi değil. Daha temiz ve kaliteli 2-3 yıldızlı otellerde konakladım. Otelde çeşidi ne olursa olsun yemek yememenizi öneririm. Çiğ bir etten daha kötü pişmiş et gördüm. Pizzaları yenilebilir buldum ancak geri kalan ne yediysek çok kötüydü. Alkol çeşitleri iyi. 3 kişi, 3 yataklı odalar 2 kişilik havlularla donatılmış.
Giriş günümüzde park edecek, aracı bırakacak yer bulamadık, kapıda karşılayan kimse de yok. Koyduk kapılarının önüne. Ben bu kadar büyük bir isimden bu kadar kötü hizmet beklemiyordum açıkçası. Masaların, ahşap her şeyin üzerini ne ile silmişlerse mukoza gibi yapış yapış rezaletti. Daha ne kadar gömülür bilmiyorum ama abartmadan yazdım ve yorumladım.
Eser
2023 年 6 月に 2 泊滞在
2/10 (非常に不満)
Rasha
小さなお子様連れの家族旅行
2022 年 11 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Staff and reception staff were nice...but as soon as we walked in the room all we could smell the whole time is urine have no idea why and how to stop it,we were tired and checked in at night.
Sprayed the room with deodorant to mask the smell but the urine/sewage smell was too strong first thing in the mor ing had a shower went down for breakfast (it was ok) didn't wanna go back to the room or use the toiler.I actually used the lobby floor toilet rather than our room one...and checked out early..it was very disappointing.
I would never go back there sorry.