Palaces in United Arab Emirates

"We booked the hotel due to the proximity to the airport and we had an early 6:15am departure. We had booked the hotel at 8pm and arrived at 11pm only to be advised there was no running water in the room due to the water system being cleaned. They new this at the time of booking but still accepted our reservation. We then had to find another hotel nearby."

"Amazing "

"Staff was amazing. Very courteous. Great breakfast options. Only issue was spa, gym and restaurant wasn’t available for my stay. "

"Staff was Friendly Excellent Breakfast shuttle Bus service On time "

"Fabulous hotel, great staff"

"Great location near beach, staff members were extremely friendly and helping, very clean facilities "

"Great breakfast Great location Beautiful surprise for our wedding anniversary Thanks for a good memory "

"Very poor customer service We were there on a leisure trip. After 4 days we were informed that the pool and adjoining area would be closed and would not reopen for the duration of our stay. When we approached the front desk the manager was completely unsympathetic "

"Perfect"