aha Gateway Hotel

Property class: 3

Choose dates to view prices

Consider a stay at aha Gateway Hotel and take advantage of a poolside bar, a rooftop terrace, and dry cleaning/laundry services. The on-site restaurant, Fig Tree Café, offers breakfast, lunch, and dinner. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
The current price is ￥13,698
￥16,076 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A modern hotel room with a large bed, a desk with a chair, a bathroom with a sink and mirror, and a large window with curtains.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a flat-screen TV mounted on the wall, and a large window providing a view of the outside.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

A modern hotel room with a large bed, a desk, and a view through a glass door with a leaf pattern.

Superior Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
A modern bathroom with a large bathtub, a vanity with a mirror, and a view of the ocean.

The Oyster Box

Umhlanga
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 322 reviews
The price is ￥59,817
￥69,362 total
includes taxes & fees
Nov 22 - Nov 23
The Oyster Box
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in uMhlanga, aha Gateway Hotel is connected to a shopping center. Umhlanga Rocks Beach and Beachwood Mangroves Nature Reserve reflect the area's natural beauty and area attractions include uShaka Marine World and Japanese Gardens. Big Rush Urban Adrenaline and Mini Town are also worth visiting. Looking to get your feet wet? Scuba diving, water tubing and motor boating adventures can be found near the property. Visit our uMhlanga travel guide
Map
4321, KwaZulu-Natal, Umhlanga, Corner Boulevard and Twilight Drive

What's nearby

  • A collection of statues in a blue-lit environment.
    Gateway Theatre of Shopping
    3 min walk - 0.3 km
  • A rocky cliff with vegetation and a beach with people and tents.
    Oceans Mall
    8 min drive - 2.6 km
  • A beach with a lighthouse, rocky shoreline, and a ship in the distance.
    Umhlanga Rocks Beach
    9 min drive - 3.3 km
  • KwaZulu-Natal Sharks Board
    10 min walk - 0.9 km
  • Ster-Kinekor Gateway
    15 min walk - 1.3 km

Getting around

  • King Shaka Intl. Airport (DUR)
    18 min drive

Restaurants

  • Mugg & Bean
    9 min walk
  • Old Town x Italy
    7 min walk
  • Mozambik
    9 min walk
  • Nespresso Gateway
    8 min walk
  • KAUAI
    5 min walk

About this property

aha Gateway Hotel

  • Hotel near Umhlanga Rocks Beach
  • A poolside bar, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at aha Gateway Hotel. The on-site restaurant, Fig Tree Café, offers breakfast, lunch, and dinner. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • A TV in the lobby, a banquet hall, and 6 meeting rooms
    • A 24-hour front desk, free newspapers, and an elevator
  • Room features
  • All 146 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free newspapers.
  • Other conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • HDTVs with satellite channels
    • Coffee/tea makers, daily housekeeping, and desks

Similar properties

A modern lobby with a reception desk, seating area, and wooden accents.
Protea Hotel by Marriott Durban Umhlanga
Umhlanga
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 539 reviews
The price is ￥17,124
￥19,890 total
includes taxes & fees
Nov 1 - Nov 2
Protea Hotel by Marriott Durban Umhlanga
Compare similar properties

Frequently asked questions

Does aha Gateway Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at aha Gateway Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at aha Gateway Hotel on Nov 16, 2026 start from ￥13,698, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is aha Gateway Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for ZAR 30 per night. Extended parking is available for ZAR 30 per night. Limited spots are available.

What time is check-in at aha Gateway Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at aha Gateway Hotel?

Check-out is at 11:00 AM.

Does aha Gateway Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 390 per person applies.

Where is aha Gateway Hotel located?

Situated near the airport, this hotel is within a 10-minute walk of Gateway Theatre of Shopping and Ster-Kinekor Gateway. KwaZulu-Natal Sharks Board and Umhlanga Hospital are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

aha Gateway Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 140 out of 312 reviews
Rating 8 - Good. 122 out of 312 reviews
Rating 6 - Okay. 31 out of 312 reviews
Rating 4 - Poor. 14 out of 312 reviews
Rating 2 - Terrible. 5 out of 312 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the mall is fantastic!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice property.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

good
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't give this property five stars just because there was loud music playing in a conference room or bar until midnight. I had a beautiful wall of windows in my room but unfortunately it did not block the sound well.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
The staff was super friendly, I received the utmost customer services ever. Overall, the hotel is exceptional.
Stayed 2 nights in Mar 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
I have stayed here a couple of times before and it seems that every time I come back the hotel has slipped a little further down on my list of places to stay in Dbn. My food that I had was certainly not up to standard (the night I had dinner at the hotel). The parking had drastically escalated in price and, if you come back later the evening, you may need to park off-site as space is limited. It is not that the staff were unfriendly but they certainly weren't welcoming and eager to to make your stay enjoyable. A decent stay if you get it at a special rate but not worth the "standard rates" I feel.
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Value for Money

Reception is good. And efficient. The room was OK, altho my partner wanted a bath tub as the pic had showed that. Parking catered for at the mall, so it's safe. The breakfast was good.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful...loved it.
Stayed 1 night in Dec 2021
Verified review

4/10 Poor

Disliked: Staff & service

Very disappointed and expensive with no service

I had paid for my stay but there were extra fees I still had to pay on checking in. I was soo tired and exhausted and asked to make all payments on checking out (since i had already paid for the actual stay) but was refused. I had already paid 2600R for the room and they wouldnt let me pay 50R on checking out. I had to park on the street and then check in and then get the parking and then drive around to the back street to be able to park. On morning of checking out room Service barge into my room when i am on the toilet asking to get my used towels(!?). Despite the fact that on checking in they agreed for me to check out 30 mins later. When you enter the room there is a tub next to your bed (doesnt make sense) and there is a balcony but a wall in front of it so literally no view.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel I've stayed at in a long time.

So my wife and I ended up at the aha Gateway Hotel actually by chance. The original hotel we had booked at closed down and didn't notify us or hotels.com as we later found out from customer support. On arrival we were greeted by the on duty manger, I believe her name was Sene. She was incredibly helpful and friendly, and helped lifted my wife and my spirit after the rough day we were having. We dropped our our bags off in our freshly cleaned room and headed down to the bar for a much needed drink. We were met again by incredibly friendly staff who heard about our ordeal and made some wine a food recommendations. The wine was superb especially for only being like $13 (180 Rand) and the food was good (I'll openly say I'm a tough person to please over food). Our short stay can be summarized as a wonderful and relaxing. The staff really make the hotel great. My wife and I have actually booked in for another 5-nights for the end of the month. Something to note, there was something I was unimpressed by during our stay and after making that known on a customer survey the management of the hotel called us to find out how they could improve, which is above and beyond in my books. I've stayed at a lot of hotels internationally and in South Africa including the Pearls, and this was the first time I've ever been contacted by management to learn how they could do better. I will go as far as to say when my wife and I visit Durban in the future this will be where we stay.
Stayed 2 nights in Aug 2021
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay away if you like peace and quiet

Hotel is clean, the type of selfish inconsiderate people that this hotel draws, leaves much to be desired. Shouting in the hallways at 4am is not on. No one was at reception to complain to. This happened to us 2out of the 3 nights we were there. Brought this up to reception and all we got was “sorry about that”. Stay away.
Stayed 3 nights in Nov 2020
Verified review

4/10 Poor

Disliked: Staff & service
Hotel management lack of accountability for the issue raised by the customer, no hot water in the room after notifying 10h before, no milk with cereals, iron not working properly, air conditioning making noise on the heating status, no parking security, door open after 10pm for anyone to access,...
Stayed 4 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has walking access to the gateway shopping mall, a great bonus with exclusive shops and places to eat. Parking is also available. The rooms are modern and clean
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, and close to amenities
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Beautiful hotel well positioned in Umhlanga Ridge. Very comfortable superior room, bath strangely positioned in the room. Very good breakfast with a wide selection of hot and cold items.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Not very happy been peak time

Just wanted to say how my holiday turned out .on the 1st night the aircon was not working and they gave me a fan to use .my wife and I are people that cannot sleep without aircon .when I phoned reception they said they can only help in the morning and also they could NOT move me into another room.I really felt that my one night was not worth it and I should definitely get a refund or a free night since I was put in so much of inconvenience. Also when we went down for breakfast and we wanted to know if the potatoes we fried in the same oil as the other food as we are muslims and we are worried about eating haraam food .the staff were very rude and they laughed at us.Then also one of the days when we came back to the room there was a lady that came out of the toilet and she had her own card to the room.She did not even say anything to us to say that she was just checking if everything was in order but rather hurried out of the room.How can people just enter the room at any time,what about our personal belongings. Just to mention also that the aircon also troubled for one more day after that .Also one of the lifts were not working and this also was very irritating and inconvenient because been peek time in December and have to wait for some time for the one lift to come .Also after I checked out and the hotel called me for some feed back,and they told me that how is it possible that your family is here and they dont have any complaints and that we had such a bad time .
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Nice

Nice hotel overall as long as you have a room on the back since there is lots of traffic noise. Great breakfast and good service from all staff. Only disappointment was the pool that does not deserve to be called a pool...
Stayed 14 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Staff & service

worst hotel in the world

My paid reservation was cancelled ... I had a shouting match with a clerk for 2 hours ...no senior management were available . Worst experience , EVER . TAKE THIS HOTEL OFFF YOUR LIST .
Stayed 6 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very comfortable room. Recommend improving brightness of bedside lighting.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AHA GATEWAY

All in all being attached to the Gateway Shopping Centre has its advantages as you can go directly to the centre without crossing any roads .
Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with close proximity to eating and shoppertainment. Suggested that during next revamp, replace carpets with tiles(personal preference). Good breakfast service
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The property could do with a bit of upgrading. It was difficult to move the suitcases on the carpeted areas. Zamazuli , at the front desk , was very helpful. Brian drove us around to see some touristy locations
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Good service and location
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities

Room and bathroom in one

Lifts are old and doesn’t have hotel feel more like visiting old building lift Room and bath room in one no divider very cold feeling Really dint enjoy my stay couldn’t wait to check out
Stayed 1 night in Feb 2019