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"Great"

"Very helpful staff."

"I came for my Birthday and the best experience at this hotel. From.the assistance with travel to the assistance with everything. Grade A.."

"Seems to be on the older side wish I would have gotten a larger room. The small room definitely not great for 2 ppl. The bed was not that great. Didn’t try the restaurant but the coffee shop was really good. Pretty good location close to a lot of local things and train stations "

"The rooms and hotel were spotless. The hotel offered many amenities loke restaurants and local stores. "

"The room was always clean. The stuff was amazing the location we were at least 10 to 15 minutes from the main stations and the Wi-Fi was also amazing. I recommend this place if you’re going to Japan for the first time! Roppongi Hills at night has a lot of nightlife dining places"

"Not a great location as very noisy, dirty and didn't feel that safe. Red light area of Shinjuku. Only stayed due to running the marathon, but next time would stay at the Hotel Gracery Asakusa for the whole trip. "

"I loved this hotel, it was in the perfect spot and the staff was great. They helped ship our luggage to our other hotel it was all great !"

"Shinagawa Prince Hotel has everything you need for an enjoyable experience -- on-property restaurants as well as close proximity to other restaurants, shopping, and across from the Shinagawa Station. Very convenient."